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Synchrony Bank
Capital One

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Synchrony Bank

Synchrony Bank

1.3
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 492 TOTAL REVIEWS
Rank
129 out of 1013
in Banks category
Rating Details
Customer service
Product or Service Quality
Reliability
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1573
  • SUCCESSFUL
    47%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    19%
Top Products and Services
1.1
113 reviews
1.3
109 reviews
1.5
58 reviews
Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1317 TOTAL REVIEWS
Rank
61 out of 1013
in Banks category
Rating Details
Customer service
Product or Service Quality
Reliability
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    266
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
292 reviews
1.5
259 reviews
1.6
71 reviews

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