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  • 1 ISSUES RESOLVED
  • 827 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • 24 hour customer service 2
  • Ability to speak with a live individual 2
  • Card design 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled7
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Suntrust

Banks
  • 0 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $78.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • That i had an option to go somewhere else to do business 2
  • Bank name 1
  • Tellers 1

Customers don't like

  • Staff attitude6
  • Banking practices4
  • Customer service4
  • Fees2
  • Greed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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