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Capital One
SunTrust

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1331 TOTAL REVIEWS
Rank
64 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    286
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
294 reviews
1.5
264 reviews
1.6
73 reviews
SunTrust

SunTrust

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 280 TOTAL REVIEWS
Rank
278 out of 2588
in Financial Services category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    77
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    03:06
  • ISSUES RESOLVED
    15%
Top Products and Services
1.6
62 reviews
1.2
34 reviews
1.2
20 reviews

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Anonymous
#1320623

SunTrust Bank I will not be going back to Tha bank because they froze my account for nothing

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