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  • 4 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Horrible customer service27
  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Inept customer service with zero empathy3
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Staff 2
  • Friendly service 2
  • Your help at the beging 1
  • Online ability 1

Customers don't like

  • Customer service15
  • Lack of resolution to my issue6
  • Lack of issue resolution4
  • Unprofessional3
  • Springleaf not upfront3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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