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Santander Consumer Usa

Financial Services
  • 1 ISSUES RESOLVED
  • 1161 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Leaving it 2
  • Finally getting to a supervisor who addressed the issue 2
  • Anantander consumer no stars 2
  • We adhered to santander rules 1
  • Santander bank all stars santander consumer no stars 1

Customers don't like

  • Customer service14
  • Rude managers5
  • Lied to5
  • Theivery4
  • Being ripped off4
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  • 4 ISSUES RESOLVED
  • 1125 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Horrible customer service27
  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Froze account3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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