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Santander Consumer Usa
Capital One

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Santander Consumer Usa

Santander Consumer Usa

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1272 TOTAL REVIEWS
Rank
288 out of 2588
in Financial Services category
Rating Details
Customer service
Website
Product or Service Quality
Interest Rate
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    97
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    02:14
  • ISSUES RESOLVED
    29%
Top Products and Services
1.2
447 reviews
1.1
174 reviews
1.4
97 reviews
Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1324 TOTAL REVIEWS
Rank
63 out of 1014
in Banks category
Rating Details
Customer service
Website
Product or Service Quality
Interest Rate
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    272
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
293 reviews
1.5
261 reviews
1.6
72 reviews

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