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Pnc Bank
Capital One

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Pnc Bank

Pnc Bank

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 577 TOTAL REVIEWS
Rank
82 out of 1021
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    105
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    03:29
  • ISSUES RESOLVED
    10%
Top Products and Services
1.1
83 reviews
1.3
73 reviews
1.4
54 reviews
Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1350 TOTAL REVIEWS
Rank
64 out of 1021
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    323
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    04:38
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
297 reviews
1.5
266 reviews
1.6
76 reviews

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Anonymous
#1693891

Well for one thing PNC forgot to send me a debit card after waiting for over a month, and when I contacted Capital one they got me one in a week

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