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Capital One
Pnc Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1319 TOTAL REVIEWS
Rank
62 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    269
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
292 reviews
1.5
260 reviews
1.6
72 reviews
Pnc Bank

Pnc Bank

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 567 TOTAL REVIEWS
Rank
78 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    94
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    03:29
  • ISSUES RESOLVED
    11%
Top Products and Services
1.1
81 reviews
1.2
72 reviews
1.5
53 reviews

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Anonymous
#1693891

Well for one thing PNC forgot to send me a debit card after waiting for over a month, and when I contacted Capital one they got me one in a week

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