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  • 4 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Not good at all 3
  • Tramatizing 2
  • Negative 2
  • Card design 2

Customers don't like

  • Given the runaround7
  • Poorly handled5
  • Getting the run around4
  • Froze account3
  • Extra fees for no reason3
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1319 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.4K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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