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  • 4 ISSUES RESOLVED
  • 1089 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Froze account3
  • Extra fees for no reason3
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1445 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service12
  • Poor customer service9
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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