Start a new comparison
Delete
  • 1 ISSUES RESOLVED
  • 825 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Tramatizing 2
  • 24 hour customer service 2
  • Ability to speak with a live individual 2
  • Service 1
  • Speed of process 1

Customers don't like

  • Horrible customer service15
  • Given the runaround12
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8
Delete

Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service6
  • Lies4
  • Unable to speak to anyone4
  • Ability to resolve issues3
  • Wasting my time2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.