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  • 4 ISSUES RESOLVED
  • 1071 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Not good at all 2
  • Negative 2
  • Card design 2

Customers don't like

  • Given the runaround7
  • Poorly handled5
  • Getting the run around4
  • Froze account3
  • Extra fees for no reason3
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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1
  • Local branch 1

Customers don't like

  • Customer service5
  • Unable to speak to anyone3
  • Wasting my time1
  • Leading me on1
  • Inept mortgage department san diego1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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