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  • 1 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 3
  • 24 hour customer service 2
  • Card design 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8
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Metabank

Banks
  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $42.5K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Staff
Reliability

No items

Customers don't like

  • Lack of communication4
  • How rude they were to me3
  • At all2
  • Unprofessional information2
  • Fees charged on prepaid cards2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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