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Legacy Visa
Capital One

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Legacy Visa

Legacy Visa

2.2
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 65 TOTAL REVIEWS
Rank
10 out of 361
in Cards category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    29
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    01:54
  • ISSUES RESOLVED
    33%
Top Products and Services
2.5
16 reviews
2.6
8 reviews
Capital One

Capital One

1.6
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1353 TOTAL REVIEWS
Rank
65 out of 1022
in Banks category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    328
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    04:38
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
299 reviews
1.5
267 reviews
1.6
76 reviews

How would you compare Legacy Visa vs Capital One?

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Anonymous
#1742509
Customer service
Capital one has excellent customer service and provide answer and explaining benefits
As for legacy it been 4 to 5 day since Friday trying reach about charged fee for membership I never agreed too and in the past when reach to them on the phone it is strictly about pushing forth there weird policy and payment and extra charge to make payments with no answers and rude when questions arise I feel I'm stuck in a bad situation with legacy with no way out and worse with no answers
Product or Service Quality
Legacy bad product
Capital one great start and smart choice
I have something else to compare
Legacy is no comparison to Capital one

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