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  • 1 ISSUES RESOLVED
  • 836 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
  • Ability to speak with a live individual 3
  • 24 hour customer service 2
  • Card design 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8
Delete
  • 0 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $26.3K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
  • We loved the service until the bank threw our loan under the bus 1

Customers don't like

  • Misled us then forclosed2

Products by IndyMac Bank

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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