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  • 2 ISSUES RESOLVED
  • 845 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Ability to speak with a live individual 3
  • Card design 2
  • John from newbrunswick office 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8
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Gobank

Banks
  • 1 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $19K CLAIMED LOSSES
  • $952 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • No fees 2
  • Absolutely nothing 1
  • All my experience 1
  • Design cover of card 1
  • Saving money 1

Customers don't like

  • Poor customer service6
  • Lack of concern about my card4
  • Fraudulent3
  • Money magically disappers from account3
  • Rude representative2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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