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  • 4 ISSUES RESOLVED
  • 1089 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Froze account3
  • Extra fees for no reason3
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Gobank

Banks
  • 1 ISSUES RESOLVED
  • 388 TOTAL REVIEWS
  • $28.9K CLAIMED LOSSES
  • $601 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No fees 4
  • Saving money 3
  • Ease of use initially at least 2
  • Design cover of card 2
  • Wording on the package online checking 1

Customers don't like

  • Poor customer service8
  • Fraudulent business practices3
  • Will not refund me2
  • Rude representative2
  • Ignored my request to speak to someone2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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