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Delete
  • 4 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Horrible customer service27
  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Inept customer service with zero empathy3
Delete
  • 1 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $28.6K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
  • Mortgage side of company 1

Customers don't like

  • Unethical practices5
  • Unethical mortgage handeling2
  • Unethical claims handling2
  • Poor management2
  • Horrible customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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