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Delete
  • 2 ISSUES RESOLVED
  • 837 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Ability to speak with a live individual 3
  • 24 hour customer service 2
  • Card design 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8
Delete
  • 2 ISSUES RESOLVED
  • 357 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service9
  • Customer service6
  • Customer service and dumb procedure4
  • Unprofessional4
  • Hassle to call4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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