PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Faster Money and Capital One as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Faster Money
Capital One

Faster Money and Capital One Overview

Total reviews 29 1622
Company responses 0 0
Issues resolved 0 7

Faster Money and Capital One Consumer Ratings

Rank
95 out of 204 in Cards category
82 out of 740 in Banks category
Website
60 in category
72 in category
Diversity of Products or Services
74 in category
71 in category
Product or Service Quality
51 in category
63 in category
Reliability
71 in category
60 in category

Faster Money and Capital One Rating Details

Website
1.1 (13 reviews)
1.9 (403 reviews)
Reviewer's quote

IRS says they deposited my money on August 19,2020 and nearly 2 weeks later still no money on my card. I talked to reps but no direct answer. The money should be there but nothing. This is the worst bank or card anymore can get!!!!Ps.....if I can give a negative star I would.

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...Called every number on their website 9/19/20 to hear they were closed. Who closes or does not update their fraud numbers. Had to drive like maniac to branch to be told of call this number!...

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Diversity of Products or Services
1 (13 reviews)
1.8 (353 reviews)
Reviewer's quote

...k bas been telling me since February 23rd of 2017 that they have my card in yhe mail with a high balance due to me from taX return that i filed with Ideal Tax services and have lied every day i call i have yet to receive a permanent card theybsay the problem was in shipping but still i have no card they say it is being shipped thru Ups but ...

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How about there was a investigation about a card being used as I spoke to lady from credit card services and she said it was being used as we spoke. There was a investigation done and I was seen in a great light. I received information about a card and I have proof I didnt owe anything and letters...

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Product or Service Quality
1.1 (13 reviews)
1.4 (442 reviews)
Reviewer's quote

Places you on hold forever customer service is horrible can't get a straight answer different every time..

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...They are HORRIBLE! The customer service, DISPICIABLE! So I paid my credit card bill, on Friday, 09/18. As of today 09/22, I called customer no-service department because my payment had not posted. The rep tells me that they are holding my payment until 09/25...

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Reliability
1 (13 reviews)
1.4 (398 reviews)
Reviewer's quote

Their customer service is fuqn horrible! I've been goin through a world of trouble starting with trying to my account balance ( they claimed the wrong birthday was put and wouldn't give me any information until I sent my DL &;;;;;;;;;;;;;Social!) Then on 02/26/2019 I asked for a new card to be...

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ive been banking for years at your company i feel like your company is not trying to help your customer . i tried filling out for your credit card program on restoring my credit .when your company decline me. im starting to hate this bank im thinking of changing banks.

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Faster Money and Capital One Pros and Cons

Pros
  • Paid 1 day early instead of 2
  • Lost all my trust
  • Negative
  • I had faith in this company
Cons
  • Sorry
  • Liar
  • Will not offer soltion
  • Horrible customer service
  • Poorly handled
  • Given the runaround

Faster Money and Capital One Most Positive Reviews

Top rated reviews
No votes
5

I am not an angry customer. I've had 2 vehicles financed with capital one, using the blank check for both and I haven't...

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No votes
5

I have two accounts from capital one.... I have been a customer for a long time......paid more than the amount...

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Faster Money and Capital One Most Critical Reviews

Lowest rated reviews
1

Faster Money from Meta Bank bas been telling me since February 23rd of 2017 that they have my card in yhe mail with a...

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1

They advertise "...get double mileage for every $ spent... good on any airline..."
Too good to be true: Yes. Their manag...

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1

So i did a follow up call with faster money a few minutes Ago to learn that again my card has not yet been shipped...

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1

I get at least 4 robo calls a day from Capital One. Each and every one of them hangs up as soon as I answer. They know I...

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Faster Money and Capital One Latest Reviews

Recent published reviews
1

IRS says they deposited my money on August 19,2020 and nearly 2 weeks later still no money on my card. I talked to reps...

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1.4

ive been banking for years at your company i feel like your company is not trying to help your customer . i tried...

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1

won't resend me a card I call they keep me on hold or hang up on me saying they can not hear me. I need to close this...

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4

Agent did what they could but are just limited in options

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Faster Money and Capital One Products and Services

Most reviewed product and services
  • Faster Money Customer Care (5 reviews)
  • Faster Money Shipping Service (2 reviews)
  • Capital One Credit Card (366 reviews)
  • Capital One Account (278 reviews)
  • Capital One Customer Care (97 reviews)