PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Capital One and Faster Money as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Capital One
Faster Money

Capital One and Faster Money Overview

Total reviews 1630 28
Company responses 0 0
Issues resolved 7 0

Capital One and Faster Money Consumer Ratings

Rank
85 out of 743 in Banks category
96 out of 204 in Cards category
Customer service
78 in category
No votes
Product or Service Quality
60 in category
No votes
Website
75 in category
No votes
Reliability
55 in category
No votes

Capital One and Faster Money Rating Details

Customer service
1.3 (484 reviews)
No votes
Reviewer's quote

...The customer service sucks there is none..

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Places you on hold forever customer service is horrible can't get a straight answer different every time..

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Product or Service Quality
1.4 (449 reviews)
No votes
Reviewer's quote

...This is bad customer service!..

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Their customer service is fuqn horrible! I've been goin through a world of trouble starting with trying to my account balance ( they claimed the wrong birthday was put and wouldn't give me any information until I sent my DL &;;;;;;;;;;;;;Social!) Then on 02/26/2019 I asked for a new card to be...

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Website
1.9 (410 reviews)
No votes
Reviewer's quote

...Called every number on their website 9/19/20 to hear they were closed. Who closes or does not update their fraud numbers. Had to drive like maniac to branch to be told of call this number!...

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IRS says they deposited my money on August 19,2020 and nearly 2 weeks later still no money on my card. I talked to reps but no direct answer. The money should be there but nothing. This is the worst bank or card anymore can get!!!!Ps.....if I can give a negative star I would.

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Reliability
1.4 (404 reviews)
No votes
Reviewer's quote

They haven't contacted me They are unresponsive and irresponsible.

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Ive been trying to call for days and cant reach any customer service reps

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Capital One and Faster Money Pros and Cons

Pros
  • Lost all my trust
  • Negative
  • I had faith in this company
  • Paid 1 day early instead of 2
Cons
  • Horrible customer service
  • Poorly handled
  • Given the runaround
  • Sorry
  • Liar
  • Will not offer soltion

Capital One and Faster Money Most Positive Reviews

Top rated reviews
5

I am not an angry customer. I've had 2 vehicles financed with capital one, using the blank check for both and I haven't...

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No votes
5

I have two accounts from capital one.... I have been a customer for a long time......paid more than the amount...

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No votes

Capital One and Faster Money Most Critical Reviews

Lowest rated reviews
1

They advertise "...get double mileage for every $ spent... good on any airline..."
Too good to be true: Yes. Their manage...

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1

Faster Money from Meta Bank bas been telling me since February 23rd of 2017 that they have my card in yhe mail with a...

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1

I get at least 4 robo calls a day from Capital One. Each and every one of them hangs up as soon as I answer. They know I...

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1

So i did a follow up call with faster money a few minutes Ago to learn that again my card has not yet been shipped...

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Capital One and Faster Money Latest Reviews

Recent published reviews
1.8

They haven't contacted me They are unresponsive and irresponsible.

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1

IRS says they deposited my money on August 19,2020 and nearly 2 weeks later still no money on my card. I talked to reps...

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1

they have one of the highest interest rates on there card. be award of this before you get there card. now you know...

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1

won't resend me a card I call they keep me on hold or hang up on me saying they can not hear me. I need to close this...

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Capital One and Faster Money Products and Services

Most reviewed product and services
  • Capital One Credit Card (367 reviews)
  • Capital One Loan (62 reviews)
  • Capital One Auto Loan (32 reviews)
  • Faster Money Shipping Service (2 reviews)