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Capital One

1.7
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1200 TOTAL REVIEWS
Rank
37 out of 588
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    182
  • SUCCESSFUL
    98%
  • AVG CALL DURATION
    04:08
  • ISSUES RESOLVED
    6%
Top Products and Services
1.5
250 reviews
1.5
245 reviews
1.6
65 reviews

Elan Financial Services

1.4
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 228 TOTAL REVIEWS
Rank
40 out of 309
in Cards category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    198
  • SUCCESSFUL
    48%
  • AVG CALL DURATION
    02:38
  • ISSUES RESOLVED
    3%
Top Products and Services
1.1
49 reviews
1.3
44 reviews
1.1
23 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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