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Discover Bank
Capital One

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discover Bank

Discover Bank

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 218 TOTAL REVIEWS
Rank
57 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    104
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    08:09
  • ISSUES RESOLVED
    13%
Top Products and Services
1.4
69 reviews
1.5
46 reviews
1.7
18 reviews
Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1323 TOTAL REVIEWS
Rank
62 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    272
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
293 reviews
1.5
261 reviews
1.6
72 reviews

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