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Delete
  • 3 ISSUES RESOLVED
  • 1039 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 3
  • 24 hour customer service 2
  • Card design 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service8
  • Given the runaround7
  • Being lied to6
  • Poorly handled5
  • Terrible customer service3
Delete
  • 0 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Not a thing 4
  • Bill pay service 1
  • Less wait time to call customer care 1
  • Customer service 1

Customers don't like

  • Customer service5
  • Not willing to help3
  • Customer care service2
  • Discover not lowering interest rate when asked2
  • Scam1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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