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Capital One
Discover Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1317 TOTAL REVIEWS
Rank
62 out of 1013
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    266
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
292 reviews
1.5
259 reviews
1.6
71 reviews
Discover Bank

Discover Bank

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 218 TOTAL REVIEWS
Rank
57 out of 1013
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    104
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    08:09
  • ISSUES RESOLVED
    13%
Top Products and Services
1.4
69 reviews
1.5
46 reviews
1.7
18 reviews

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