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Delete
  • 2 ISSUES RESOLVED
  • 853 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 3
  • Card design 2
  • John from newbrunswick office 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8
Delete
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Not a thing 4
  • Bill pay service 1
  • Less wait time to call customer care 1
  • Customer service 1

Customers don't like

  • Customer service9
  • Uncaring company8
  • Not willing to help6
  • Customer care service3
  • Policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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