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Delete
  • 4 ISSUES RESOLVED
  • 1053 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 3
  • Card design 2
  • Negative 2
  • Not good at all 2
  • Tramatizing 2

Customers don't like

  • Given the runaround7
  • Poorly handled5
  • Lack of protection in merchant dispute2
  • Ridiculous fees2
  • Phony advertising2
Delete
  • 0 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Not a thing 6
  • Bill pay service 1
  • Less wait time to call customer care 1
  • Customer service 1

Customers don't like

  • Customer service5
  • Not willing to help3
  • Customer care service2
  • Insensitive-uncaring customer service2
  • Discover not lowering interest rate when asked2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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