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  • 4 ISSUES RESOLVED
  • 1070 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Not good at all 2
  • Negative 2
  • Card design 2

Customers don't like

  • Given the runaround7
  • Poorly handled5
  • Getting the run around4
  • Froze account3
  • Extra fees for no reason3
Delete
  • 2 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $52.3K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convienance of the card 7
  • Lack of fees is nice 6
  • Security like social security 1
  • Always have been good 1

Customers don't like

  • I hate direct express6
  • Customer service4
  • Waiting time on phone3
  • Rudeness of this customer rep3
  • Fraud3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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