Capital One vs Direct Express

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Delete
  • 1 ISSUES RESOLVED
  • 813 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Reliability
Staff
  • Tramatizing 2
  • Negative 2
  • Card design 1
  • John from newbrunswick office 1

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8

Products by Capital One

No items

Delete
  • 1 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $39.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Reliability
Staff
  • Lack of fees is nice 6
  • Convienance of the card 5
  • Always have been good 1
  • Security like social security 1

Customers don't like

  • I hate direct express11
  • Customer service9
  • Poor everything9
  • Waiting time on phone7
  • Way they talk to you on the phone4

Products by Direct Express

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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