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Delete
  • 1 ISSUES RESOLVED
  • 827 TOTAL REVIEWS
  • $810K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • 24 hour customer service 2
  • Ability to speak with a live individual 2
  • Card design 2
  • Negative 2
  • Tramatizing 2

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled7
Delete
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Checks immediately made available 1
  • Customer service 1
  • Normal banking experience 1

Customers don't like

  • Charged without my consent4
  • Bogus fees3
  • Atm malfunction resolution1
  • Not being able to deposit checks on my phone1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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