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  • 4 ISSUES RESOLVED
  • 1127 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Horrible customer service27
  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Froze account3
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Citigroup

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $17.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Credit card advantage citibank for international costumer 2
  • Transfer fees were market 1
  • Susan elizabeth bowman 1
  • Now every thing is ok 1
  • Courteous cs persons 1

Customers don't like

  • Costumer service from my bank branch2
  • Costumer service2
  • Using the customer service agreement to over charge me1
  • Lack of knowledge of how to handle this from cs1
  • Getting unwanted and unrequested email newsletter from citibank1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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