Capital One vs Citibank

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  • 1 ISSUES RESOLVED
  • 813 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Staff
Reliability
  • Tramatizing 2
  • Negative 2
  • Card design 1
  • John from newbrunswick office 1

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8

Products by Capital One

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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Staff
Reliability
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4

Products by Citibank

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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