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Chase Bank
Capital One
i
Chase Bank

Chase Bank

1.5
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1595 TOTAL REVIEWS
Rank
78 out of 1003
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    607
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
224 reviews
1.4
191 reviews
1.5
166 reviews
Capital One

Capital One

1.6
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1289 TOTAL REVIEWS
Rank
54 out of 1003
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    233
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
282 reviews
1.5
258 reviews
1.6
70 reviews

How would you compare Chase Bank vs Capital One?

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Anonymous
#1662138

Looking at the comparison, it seems chase is equal to Capital One as a banking option. Why would I want to use someone as bad as what I am now using.

Suggestion; You might suggest other institutes based on the same services offered and high reviews, and not on the same level of low review score. Thanks for the opportunity to express my opinion.

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