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Chase Bank

1.5
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1581 TOTAL REVIEWS
Rank
74 out of 979
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    563
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    20%
Top Products and Services
1.4
223 reviews
1.4
191 reviews
1.5
166 reviews

Capital One

1.6
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1251 TOTAL REVIEWS
Rank
53 out of 979
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    212
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.5
269 reviews
1.5
254 reviews
1.6
69 reviews

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Anonymous
#1662138

Looking at the comparison, it seems chase is equal to Capital One as a banking option. Why would I want to use someone as bad as what I am now using.

Suggestion; You might suggest other institutes based on the same services offered and high reviews, and not on the same level of low review score. Thanks for the opportunity to express my opinion.

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