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Chase Bank
Capital One

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chase Bank

Chase Bank

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1627 TOTAL REVIEWS
Rank
87 out of 1021
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    674
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
227 reviews
1.4
192 reviews
1.5
166 reviews
Capital One

Capital One

1.6
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1350 TOTAL REVIEWS
Rank
64 out of 1021
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    324
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    04:38
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
297 reviews
1.5
267 reviews
1.6
76 reviews

How would you compare Chase Bank vs Capital One?

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Anonymous
#1662138

Looking at the comparison, it seems chase is equal to Capital One as a banking option. Why would I want to use someone as bad as what I am now using.

Suggestion; You might suggest other institutes based on the same services offered and high reviews, and not on the same level of low review score. Thanks for the opportunity to express my opinion.

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