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Capital One
Chase Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Capital One

Capital One

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1325 TOTAL REVIEWS
Rank
64 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    279
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
293 reviews
1.5
261 reviews
1.6
72 reviews
Chase Bank

Chase Bank

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1618 TOTAL REVIEWS
Rank
84 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    647
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
226 reviews
1.4
191 reviews
1.5
166 reviews

How would you compare Capital One vs Chase Bank?

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Anonymous
#1662138

Looking at the comparison, it seems chase is equal to Capital One as a banking option. Why would I want to use someone as bad as what I am now using.

Suggestion; You might suggest other institutes based on the same services offered and high reviews, and not on the same level of low review score. Thanks for the opportunity to express my opinion.

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