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Capital One

1.7
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1235 TOTAL REVIEWS
Rank
40 out of 649
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Additional Fees
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    204
  • SUCCESSFUL
    97%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    22%
Top Products and Services
1.5
267 reviews
1.5
253 reviews
1.6
69 reviews

Chase Bank

1.5
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1572 TOTAL REVIEWS
Rank
74 out of 649
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Additional Fees
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    506
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
223 reviews
1.4
190 reviews
1.5
166 reviews

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Anonymous
#1662138

Looking at the comparison, it seems chase is equal to Capital One as a banking option. Why would I want to use someone as bad as what I am now using.

Suggestion; You might suggest other institutes based on the same services offered and high reviews, and not on the same level of low review score. Thanks for the opportunity to express my opinion.

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