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CareCredit
Capital One

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

CareCredit

CareCredit

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 461 TOTAL REVIEWS
Rank
14 out of 361
in Cards category
Rating Details
Customer service
Product or Service Quality
Interest Rate
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    313
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    03:06
  • ISSUES RESOLVED
    24%
Top Products and Services
1.8
111 reviews
1.6
110 reviews
2.2
35 reviews
Capital One

Capital One

1.6
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1350 TOTAL REVIEWS
Rank
64 out of 1021
in Banks category
Rating Details
Customer service
Product or Service Quality
Interest Rate
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    324
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    04:38
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
297 reviews
1.5
267 reviews
1.6
76 reviews

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Anonymous
#1632838

I have both cards. Capital One has never failed to live up to their promises.

However, CareCredit has. CareCredit ran a promotion for a free FitBit, which I fulfilled and they refuse to honor their promotion

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