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Delete
  • 0 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Diversity of Products or Services
Staff
  • That i was approved for a credit line 3
  • Convenience 3
  • Thought it would help 1
  • That they trusted me at first 1
  • That i had the card in an emergency 1

Customers don't like

  • Misleading information about promotional periods4
  • Poor customer service3
  • Extremely poor3
  • Unauthorized credit report pull2
  • Poor reviews2
Delete
  • 4 ISSUES RESOLVED
  • 1162 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Diversity of Products or Services
Staff
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Horrible customer service27
  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Inept customer service with zero empathy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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