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Delete
  • 4 ISSUES RESOLVED
  • 1138 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Ability to speak with a live individual 4
  • Tramatizing 2
  • Negative 2
  • Card design 2
  • 24 hour customer service 2

Customers don't like

  • Horrible customer service27
  • Given the runaround7
  • Poorly handled6
  • Getting the run around4
  • Inept customer service with zero empathy3
Delete
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $76K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Youre joking right 3
  • Used to have good customer service 1
  • Online check deposit when it used to work 1
  • Funds in one place 1
  • Ease of website 1

Customers don't like

  • Dont care what they do to a customer3
  • Nasty cust service in security2
  • Employees2
  • Website1
  • Wasting time1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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