Capital One Auto Finance vs Td Auto Finance

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Capital One Auto Finance

Financial Services
  • 0 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Fast prompt service - 1
  • I liked the price and finance charge 1
  • Not good at all 1
  • Terms and conditions 1

Customers don't like

  • Lack of communication4
  • Customer service or the lack of care or assistance3
  • Processing of the refinacing2
  • Procrastionators1
  • Unprofessional1

Products by Capital One Auto Finance

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Td Auto Finance

Financial Services
  • 1 ISSUES RESOLVED
  • 267 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Having a car 7
  • While i was a customer they seemed to be good 4
  • Absolutely nothing 3
  • Finally having my dilemma genuinely validated by someone at cfpb 1
  • When i finally reached a resolution manager 1

Customers don't like

  • Poor customer service10
  • Customer service8
  • Very long hold times on phone7
  • Rude customer service5
  • Will not connect me to manager4

Products by Td Auto Finance

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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