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Capital One Auto Finance

Financial Services
  • 0 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Fast prompt service - 1
  • I liked the price and finance charge 1
  • Not good at all 1
  • Terms and conditions 1

Customers don't like

  • Lack of communication4
  • Customer service or the lack of care or assistance3
  • Processing of the refinacing2
  • Procrastionators1
  • Unprofessional1
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Scoresense

Financial Services
  • 2 ISSUES RESOLVED
  • 590 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Terrible experience 7
  • Got cancellation confirmation 4
  • Lady who helped me 1
  • Service rep 1
  • Only the agent 2nd out of 5 tried to help 1

Customers don't like

  • Being tricked unwanted membership11
  • Customer service8
  • Unwanted membership8
  • Getting ripped off7
  • I did not authorize a charge and i did not recieve a service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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