Start a new comparison
Delete

Capital One Auto Finance

Financial Services
  • 1 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Fast prompt service - 1
  • I liked the price and finance charge 1
  • Not good at all 1
  • Terms and conditions 1

Customers don't like

  • Lack of communication4
  • Customer service or the lack of care or assistance3
  • Processing of the refinacing2
  • Procrastionators1
  • Unprofessional1
Delete

CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 585 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Old crew 2
  • One guy who worked there when i originally got my loan 1
  • Original staff 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Lein release department has not contact info so i am told4
  • Refuses to work w customer4
  • Refuse to correct their mistakes4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.