Capital One Auto Finance vs CitiFinancial

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Capital One Auto Finance

Financial Services
  • 0 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Fast prompt service - 1
  • I liked the price and finance charge 1
  • Not good at all 1
  • Terms and conditions 1

Customers don't like

  • Lack of communication4
  • Customer service or the lack of care or assistance3
  • Processing of the refinacing2
  • Procrastionators1
  • Unprofessional1

Products by Capital One Auto Finance

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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Website
Billing Practices
Reliability
Diversity of Products or Services
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3

Products by CitiFinancial

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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