PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Capital One 360 and Huntington Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Capital One 360
Huntington Bank

Capital One 360 and Huntington Bank Overview

Total reviews
174
307
Company responses
0
0
Issues resolved
0
3

Huntington Bank was first mentioned on PissedConsumer on Oct 20, 2010 and since then this brand received 307 reviews. It is 133 reviews more than Capital One 360 received since Sep 26, 2013.

Capital One 360 and Huntington Bank Consumer Ratings

Rank
77 out of 920 in Banks category
71 out of 920 in Banks category
Customer service
64 in category
94 in category
Website
116 in category
69 in category
Staff
52 in category
65 in category

According to consumer ratings and reviews, Huntington Bank ranks 6 points higher in the Banks category than Capital One 360. People gave Capital One 360 1.5 stars for Customer service criterion in Banks category and it is 147 points higher than the worst rated brand in this category. At the same time, Huntington Bank was rated 1.3 stars for Customer service criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Huntington Bank has a higher rating than Capital One 360. Regarding Staff criterion, consumers gave Capital One 360 1.7 stars and it is 75% greater than other in category. Huntington Bank however was rated 1.6 stars and it is 69% greater than other in category.

Capital One 360 and Huntington Bank Rating Details

Customer service
1.5 (96 reviews)
1.3 (156 reviews)
Reviewer's quote

...Customer service was unable to provide any contact information. I can not use my debit card for 30 days..

Marianna K

I had a customer service representative tell me on the recorded line that I would not receive any overdraft fees when my check cleared. Of course I wake uo the next morning and saw 2 overdraft fees for 70 dollars. I thought by calling service they would help me because the person I spoke with...

PissedConsumer1661518
Website
1.4 (93 reviews)
1.9 (121 reviews)
Reviewer's quote

...So, I go to the website and begin the process. Can't get beyond the sign-on phase. Account insists on 2-step authorization, but I never receive the code...

ronald r

...Without a doubt, Huntington's website is the very worst in the business, and there are many. It does not recognize my static IP, I allow cookies, and yet each time I try to log in it says it does not recognize me and wants to send me an email text with a passcode. I always use the same computer...

PissedConsumer1564437
Staff
1.7 (83 reviews)
1.6 (118 reviews)
Reviewer's quote

...Clearly the staff is frustrated with this new security step as well. DISGUSTED..

ZELDAPLIFF

...I cannot express how happy and pleased with the Huntington Bank Staff at the Meijers Branch! They made me feel so welcome to this community and have joyfully helped me with all issues!..

Harold H

Capital One 360 and Huntington Bank Pros and Cons

Pros
  • Youre joking right
  • Conveince of having online banking
  • Used to have good customer service
  • Them in the begining
  • Branch location in my areas
  • Try to help you but state they dont have time or staff
Cons
  • No solution to my problem after speaking with several managers
  • Dont care what they do to a customer
  • How is this even legal
  • Poor customer service
  • Unacceptable posting times
  • Slow service

Capital One 360 and Huntington Bank Most Positive Reviews

Top rated reviews
4.5

If anyone has 360 from Capital One, you've seen the changes on the website if you They wanted to make it look more like...

5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

Capital One 360 and Huntington Bank Most Critical Reviews

Lowest rated reviews
1

I just opened a checking account and i had a customer of mine pay me for work i did by bank to bank transfer of...

1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

Capital One 360 and Huntington Bank Latest Reviews

Recent published reviews
1.2

about three months ago, I closed my standard savings account earning 0.1% interest to a 360 performance account earning...

Read all 174 reviews
1

I had been out of work for 3 weeks due to my 5 month old baby having RSV. As if that wasnt enough Stress its self I got...

Read all 307 reviews

Capital One 360 and Huntington Bank Products and Services

Most reviewed product and services
  • Capital One 360 Checking Account (35 reviews)
  • Capital One 360 Account (28 reviews)
  • Capital One 360 Website (24 reviews)
  • Huntington Bank Account (49 reviews)
  • Huntington Bank Customer Care (37 reviews)
  • Huntington Bank Banking Service (30 reviews)