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Chase Bank vs Capital One 360
Chase Bank vs Capital One 360
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Chase Bank and Capital One 360 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Chase Bank and Capital One 360 Overview
Total reviews |
2368
|
215
|
Company responses |
0 |
0 |
Issues resolved |
16 |
0 |
Chase Bank and Capital One 360 Consumer Ratings
Rank
190
out of 1245 in Banks category
225
out of 1245 in Banks category
Customer service
217
in category
195
in category
Product or Service Quality
160
in category
225
in category
Website
139
in category
270
in category
Reliability
161
in category
185
in category
Chase Bank and Capital One 360 Rating Details
Reviewer's quote
...When I call customer service I get *** and told to call back . call back and told to wait ..
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...credit, then believed McAfee story that I was using their product that I purchased but never was I able to use it because it would load right and of poor customer service, no customer calls returned, on and on. Even after my partner wrote on his company letterhead and showed and invoice for going back with...
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Product or Service Quality
Reviewer's quote
called customer service got some *** in hati after 2 hrs in their phone maze he talked like he had a mouth full of *** wich was by design i will be closing this acct chase freedom will not be in my wallet..
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...Their customer service is terrible. I never said I canceled the reservation in the first place. They are firmly closing my dispute siding with the merchant because they were provided a copy of terms that were not signed by me, and in regards to a policy that I never said was the actual issue...
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Reviewer's quote
...You are not transferred to a Zelle website when doing a Zelle transaction. It is all part of Chase. I have no way of discovering who Kim Kirkland is or getting any of her information without Chase demanding the information associated with her bank account who relayed my money to her...
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I have had endless technical problems with capital one 360 website from when I first signed up. So many things don't work or continue looping around, basic functions missing like other Banks I've had (like no alert sent for an ATM withdrawal), but worst of all is their hyper-vigilant...
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Reviewer's quote
FuI opened my account around the end of February I deposited $705. Then for whatever reason that they say they cant disclose to me they closed my account and now I have to wait for a check to get my money
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These people like to stick their nose into not only your banking but what you buy with your money(incidentally is not theirs)I cashed out and going to Wells Fargo they have two facilities near where i live one on the way to work even. Adios Cap one and your *** attitude. RUN AWAY!
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Chase Bank and Capital One 360 Pros and Cons
Pros
- Having atms everywhere
- Convenience
- When chase cared about customers
- Youre joking right
- Conveince of having online banking
- Used to have good customer service
Cons
- Poor customer service
- Unethical business practices
- Customer Service Representatives
- No solution to my problem after speaking with several managers
- Dont care what they do to a customer
- Website
Chase Bank and Capital One 360 Most Positive Reviews
Top rated reviews
By a website that was selling a device invented by Elon Musk to save electricity thus lowing ones electrical bill.
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I Cannot access my funds in checking account
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They answered my questions about a check I was sent under my maiden name and was very helpful in answering my question....
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If anyone has 360 from Capital One, you've seen the changes on the website if you They wanted to make it look more like...
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Chase Bank and Capital One 360 Most Critical Reviews
Lowest rated reviews
Good Afternoon
My experience with customer service to resolve the releasing of my checking acountant monies was a traves...
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Itโs always we hit a snag like God Damn how many snags will it take till Iโm able to pay my card off how many snags...
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Chase bank people just ripped me off by charging me unwanted over draft fees n for no reason they can do any thing this...
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These people like to stick their nose into not only your banking but what you buy with your money
(incidentally is not th...
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Chase Bank and Capital One 360 Latest Reviews
Recent published reviews
No votes
Someone keeps emailing me saying that my chase card has been fully paid.and I don't have a chase card at all.could you...
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I complained about McAfee, and they issued a provisional credit, then believed McAfee story that I was using their produ...
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FuI opened my account around the end of February I deposited $705. Then for whatever reason that they say they cant...
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Capital one 360 closed three of my checking accounts and savings accounts without warning. I was told they conducted an...
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How would you compare Chase Bank vs Capital One 360?
I'd I've never used chase bank. I went wit a local fed.
Credit union. Ther awesome unlike capital one