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Delete
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $375 CLAIMED LOSSES
  • $125 AVERAGE LOSS
1.6
Customer service
Reliability
Staff
Website
Billing Practices
  • I liked the option of doing after hours banking due to my work 1

Customers don't like

  • Unreliability and accuracy of after hours banking1
Delete
  • 0 ISSUES RESOLVED
  • 284 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Website
Billing Practices
  • Initial contact 2
  • Reps were polite for the most part 1
  • Local branch staff 1
  • Design of their lobby 1
  • Branch staff in the boynton beach location 1

Customers don't like

  • Awful customer service20
  • Rude abrupt customer service5
  • Lack of communication4
  • Wait time and poor customer service3
  • Overdraft fees3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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