PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Excelsior College and Capella University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Excelsior College
Capella University

Excelsior College and Capella University Overview

Total reviews 45 110
Company responses 0 0
Issues resolved 0 0

Excelsior College and Capella University Consumer Ratings

Rank
89 out of 554 in Universities, Colleges and Schools category
88 out of 554 in Universities, Colleges and Schools category
Customer service
60 in category
70 in category
Product or Service Quality
91 in category
62 in category
Price Affordability
75 in category
67 in category
Advertised vs Delivered
64 in category
49 in category

Excelsior College and Capella University Rating Details

Customer service
1.3 (21 reviews)
1.1 (54 reviews)
Reviewer's quote

I waited over a year to take the final clinical exam for my nursing degree (CPNE). Once it was scheduled, it was cancelled due to COVID concerns. During my wait to re-schedule the school lost it's ACNE accreditation. So, A lot of us are screwed on getting licensed in our home state even when we get...

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... the quality of the interaction and education experienced with CAPELLAs core academic programs, in addition to CAPELLAs unwillingness to review and respond to customer service issues/complaints from its students. (SOURCE: Letter from The Higher Learning Commission to Capella University President, December 20, 2006 (CAPELLA-0049248) The Harkins Report also states that, more than 1 in 5 students who attended a for-...

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Product or Service Quality
1 (21 reviews)
1.3 (51 reviews)
Reviewer's quote

Waited over a year to do my cpne, traveled out of state. Failed as did everyone else that weekend. Then they changed the requirements, version, of the test before I could retake and still had to wait over a year to retake. Ended up withdrawing four Excelsior as it was one excuse after another....

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...Don't fall for it! Many hidden costs and the quality is TERRIBLE. You will receive excellent service from your advisor in the beginning but once you are in too deep to transfer; you'll never be able to reach them. The process they create for obtaining a DNP defies ALL other DNP programs...

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Price Affordability
1.2 (19 reviews)
1.3 (48 reviews)
Reviewer's quote

L So many better options out there. This college has become the nightmare that never ends. 20 month wait for the CPNE. My state requires clinical hours. I have to wait 6 months before I have an opportunity to finish those hours. College refuses to allow me to utilizes the wait time to do the ATI....

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Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I got an error message (yes, I tried different browsers). I tried calling and would be on hold for minimum of 40 minutes. Left my number for a call-back and received two return calls...

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Advertised vs Delivered
1 (17 reviews)
1 (47 reviews)
Reviewer's quote

The CPNE sucked. It took me 3 tries. CPNE was graded in a very arbitrary manner. HATE this school. Joined the class action lawsuit about the CPNE and got $200. Wouldn’t recommend excelsior to my worst enemy. BTW, I aced all the written exams, already had a BS degree from a REAL school, (in Health...

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I have tried numerous times to access financial aid to see what, if anything, I have been awarded. I have gotten no where with trying a chat with the dept; when I attempt to access my financial information I receive an error, and yes - I have tried different browsers. I called them, was on hold for...

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Excelsior College and Capella University Pros and Cons

Pros
  • Credit bank
  • Courses
  • Appearance of accepting your credits
  • Financial disaster
  • Degree major
  • Instructors
Cons
  • Cpne
  • Unexplained fees
  • Not granting enrollment extensions that dont account for delays
  • Quality of faculty
  • Career services
  • Teaching style and advising

Excelsior College and Capella University Most Critical Reviews

Lowest rated reviews
1

Signed up for an RN program for Paramedic to RN. All books and study material had absolutely nothing to do with the...

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1

If You Receive Financial Aid
Always check you F/A to make sure that the school is getting what they are supposed to get...

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1

Everything about this program is slick marketing. Complete waste of money and time. Uses students goals and dreams to...

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1

Capella University accepted my financial aid for many years, but when it was time to finalize my dissertation process,...

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Excelsior College and Capella University Latest Reviews

Recent published reviews
1.4

I waited over a year to take the final clinical exam for my nursing degree (CPNE). Once it was scheduled, it was...

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2.3

Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I...

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1.4

Waited over a year to do my cpne, traveled out of state. Failed as did everyone else that weekend. Then they changed...

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1.6

I have tried numerous times to access financial aid to see what, if anything, I have been awarded. I have gotten no...

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Excelsior College and Capella University Products and Services

Most reviewed product and services
  • Excelsior College Program (16 reviews)
  • Excelsior College School Of Nursing Program (7 reviews)
  • Excelsior College Cpne Exam (3 reviews)
  • Capella University Program (30 reviews)
  • Capella University Financial Aid Service (10 reviews)
  • Capella University Customer Care (6 reviews)