PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Canon and Sony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Canon
Sony

Canon and Sony Overview

Total reviews 78 561
Company responses 0 0
Issues resolved 0 1

Canon and Sony Consumer Ratings

Rank
376 out of 1816 in Appliances and Electronics category
278 out of 1816 in Appliances and Electronics category
Customer service
336 in category
198 in category
Website
393 in category
214 in category
Product or Service Quality
161 in category
181 in category
Value for money
215 in category
245 in category

Canon and Sony Rating Details

Customer service
1.1 (30 reviews)
1.5 (103 reviews)
Reviewer's quote

Support was rude and tried to sell $120 customer service visit. All I had to was download the app. Worst customer service experience I have ever had..

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...This was not the type of customer service I expected from Sony but since my other but I had no previous experience with their customer service. My opinion is that there are too many VERY GOOD alternatives than to buy from a company with this attitude toward their customers..

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Website
1.6 (26 reviews)
2.2 (88 reviews)
Reviewer's quote

...The phone message is go to the website for support. Nothing k do gets me to a real person to talk to. The website says they are no longer providing drivers...

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According to the Competition and Consumer Protection Commission’s website www. consumerhelp. ie, goods purchased from a shop or retailer should be: • Of acceptable quality • As described • Fit for its purpose • Corresponding to sample Under consumer law , my contract is with the seller of the goods...

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Product or Service Quality
2 (23 reviews)
1.8 (87 reviews)
Reviewer's quote

...After a 30 to 45 minute discussion with techs whose East Indian accents were so thick I had difficulty understanding them it turned out I can not use the product. So I have to return it tomorrow and frankly after today, it will be the last time I purchase anything from Canon, including the new camera I am currently in the market for. For a Japanese company, and I lived in Japan for nearly 22 years, the service in Canada leaves much to be desired but I will never find out if it improves...

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I've purchased many Sony products through the years including TVs, Home Theater Systems, Digital Cameras, and VHS/Disc players. I've always regarded Sony products as a good value backed by a reputable corporation. The first time I ever contacted Sony Customer Relations to file a warranty claim, I...

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Value for money
2 (22 reviews)
1.9 (76 reviews)
Reviewer's quote

...99 for basic phone support! I have NEVER been asked to pay money for basic customer service - unbelievable! Never buying another Canon product again..

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I couldn't get into my account that I've paid a year for, so I want my money back..

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Canon and Sony Pros and Cons

Pros
  • Reasonable product with name branding
  • Picture quality
  • Very little
  • I would never suggest sony to anyone
  • Great when it worked
  • Ps4
Cons
  • Canon customer service
  • No fix for problem
  • Customer service
  • Customer service
  • Customer care
  • Sony total disregard for customer satisfaction

Canon and Sony Most Positive Reviews

Top rated reviews
4.2

I used to get awesome customer support with Canon printers until today 08/17/20, I have been on hold for 27 minutes and...

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5

31 de julio de2015Ciudad de la HabanaCuba.

Sr. Kazuo HiraiC.E.O. SONY Corp.
Estimado señor:
Tengo 64 años de edad y más...

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3.7

The printer i bought was supposed to be set up via wireless it is set to give you an error which directs you to a scam...

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5

Sony has stolen eight months of my Kaspersky subscription. I purchased my note-book from Sonny that I customized and pr...

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Canon and Sony Most Critical Reviews

Lowest rated reviews
1

A year ago I bought a Canon 70D and installed the software.
A week ago I went to their website and downladed an update...

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1

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothi...

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1

I sent my camera into Canon repair in Jamestown. They sent me a statement saying that it was not under warranty. I send...

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1

I sent my $600 Sony Xperia Z2 in for repairs because the microphone did not work. Its a known problem and is covered un...

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Canon and Sony Latest Reviews

Recent published reviews
1

I just had my work computer updated and my cannon printer wont work with it because it needs drivers for the printer. I...

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No votes

There is still no reply from sony
online id: hussainTAMIL
sathamhussain181@gmail.com

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2

I had bought a $20 printer and found there's no paper manual on how to set up the printer online with the disc. When...

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1.5

They just keep hanging up on me

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Canon and Sony Products and Services

Most reviewed product and services
  • Canon Printer (18 reviews)
  • Canon Camera (18 reviews)
  • Canon Ink Cartridge (12 reviews)
  • Sony Tv (104 reviews)
  • Sony Repair (64 reviews)
  • Sony Playstation 4 Video Game Console (36 reviews)