Canon vs Samsung Electronics

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Canon

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $27.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Very little 1

Customers don't like

  • Slow speed2
  • Defective products and slow response1
  • Each customer service rep saying something different1
  • Slow response1
  • Warranty not honored1

Products by Canon

No items

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Samsung Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 673 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Poor quality6
  • Appliance reliability5
  • Appliance service life4

Products by Samsung Electronics

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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