PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Canon and Nikon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Canon
Nikon

Canon and Nikon Overview

Total reviews 78 30
Company responses 0 0
Issues resolved 0 0

Canon and Nikon Consumer Ratings

Rank
376 out of 1816 in Appliances and Electronics category
327 out of 1816 in Appliances and Electronics category
Customer service
336 in category
346 in category
Website
393 in category
335 in category
Product or Service Quality
161 in category
331 in category
Value for money
215 in category
141 in category

Canon and Nikon Rating Details

Customer service
1.1 (30 reviews)
1.1 (9 reviews)
Reviewer's quote

Support was rude and tried to sell $120 customer service visit. All I had to was download the app. Worst customer service experience I have ever had..

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...Now hours later, talked to my attorney, and the Federal Trade Commission, and then called back to trying to find customer service for help, not the person I talked to because he can only give me bad news!!!! but was trying to find help at Nikon who could do something...

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Website
1.6 (26 reviews)
1.8 (6 reviews)
Reviewer's quote

...The phone message is go to the website for support. Nothing k do gets me to a real person to talk to. The website says they are no longer providing drivers...

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I bought the S7000 through amazon, and I was surprised to see a promotional sticker on the box telling me to register the camera on the Nikon website so I could get a free 12 month extension on the guarantee. I registered my camera but found no further information on the guarantee extension. I'll...

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Product or Service Quality
2 (23 reviews)
1.3 (6 reviews)
Reviewer's quote

...After a 30 to 45 minute discussion with techs whose East Indian accents were so thick I had difficulty understanding them it turned out I can not use the product. So I have to return it tomorrow and frankly after today, it will be the last time I purchase anything from Canon, including the new camera I am currently in the market for. For a Japanese company, and I lived in Japan for nearly 22 years, the service in Canada leaves much to be desired but I will never find out if it improves...

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... I said I was aware UPS woukd not deliver thurs when that statement WAS FALSE!! This is BS Ken and I believe now you r no longer providing adequate customer service but in fact are playing games w/us because u unjustly have a personal issue w/our myself and my co. I don't thk I have ever rec'd such inadequate customer service & support w/a company before! I seriously regret ever leaving Olympus if only for their Excellent support! . This sadly now has been going on OVER 1 month! It's ABSOLUTELY RIDICULOUS! Now, per our conversation this week: 1st on Monday where YOU stated equipment would Be Rec! To Wed's conversation where we were yet again calling at 4:30 on wed as to where the whereabouts of my equipment was! Now in recent ph conversations YOU stated UPS arrived late to the Nikon ...

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Value for money
2 (22 reviews)
2.3 (4 reviews)
Reviewer's quote

...99 for basic phone support! I have NEVER been asked to pay money for basic customer service - unbelievable! Never buying another Canon product again..

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...I will not invest any more money into a camera I do not trust. Obviously, it is a lemon. Nikon was of no help!..

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Canon and Nikon Pros and Cons

Pros
  • Reasonable product with name branding
  • Picture quality
  • Very little
  • Camera
  • Still ongoing
  • Product
Cons
  • Canon customer service
  • No fix for problem
  • Customer service
  • Poor quality of the coolpix l22
  • No help offered
  • No contact

Canon and Nikon Most Positive Reviews

Top rated reviews
4.2

I used to get awesome customer support with Canon printers until today 08/17/20, I have been on hold for 27 minutes and...

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No votes
3.7

The printer i bought was supposed to be set up via wireless it is set to give you an error which directs you to a scam...

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No votes

Canon and Nikon Most Critical Reviews

Lowest rated reviews
1

A year ago I bought a Canon 70D and installed the software.
A week ago I went to their website and downladed an update...

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1

I bought a NIKON in the USA that has a one year warranty. I only had it for a month and the viewfinder internally got...

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1

I sent my camera into Canon repair in Jamestown. They sent me a statement saying that it was not under warranty. I send...

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1

this camera was a problem from the get-go; we paid $144.99 and within two weeks it was handed it back due to the zoom...

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Canon and Nikon Latest Reviews

Recent published reviews
1

I just had my work computer updated and my cannon printer wont work with it because it needs drivers for the printer. I...

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1

Lenses turned "fogy" after 1 year. Found out that happens if coatings installed improperly. Nikon refuses any help.

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2

I had bought a $20 printer and found there's no paper manual on how to set up the printer online with the disc. When...

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2

My no line progressive lenses became "cloudy" or "foggie" after the one year warranty was up. Wal-Mart or Nikon would...

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Canon and Nikon Products and Services

Most reviewed product and services
  • Canon Camera (18 reviews)
  • Canon Printer (18 reviews)
  • Canon Ink Cartridge (12 reviews)
  • Nikon Eyeglass Lenses (4 reviews)
  • Nikon Photo Camera (4 reviews)
  • Nikon P900 Photo Camera (2 reviews)