PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kodak and Canon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kodak
Canon

Kodak and Canon Overview

Total reviews 123 76
Company responses 0 0
Issues resolved 0 0

Kodak and Canon Consumer Ratings

Rank
325 out of 1809 in Appliances and Electronics category
324 out of 1809 in Appliances and Electronics category
Customer service
184 in category
338 in category
Product or Service Quality
246 in category
157 in category
Price Affordability
198 in category
319 in category
Value for money
278 in category
219 in category

Kodak and Canon Rating Details

Customer service
1.6 (20 reviews)
1.1 (28 reviews)
Reviewer's quote

Cannot reach anyone in your customer service to discuss on -line issues with ordering of ink. You can reach me on my cell at 630-363-7722..

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Support was rude and tried to sell $120 customer service visit. All I had to was download the app. Worst customer service experience I have ever had..

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Product or Service Quality
1.6 (19 reviews)
2 (22 reviews)
Reviewer's quote

Originally contacted customer service through chat, for a faulty ink cartridge, Once they found out it was not a printer issue they gave me some other numbers to call. Turns out the other numbers where for HP, not Kodak. In trying to contact Kodak I get the response all lines are busy and the they...

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...After a 30 to 45 minute discussion with techs whose East Indian accents were so thick I had difficulty understanding them it turned out I can not use the product. So I have to return it tomorrow and frankly after today, it will be the last time I purchase anything from Canon, including the new camera I am currently in the market for. For a Japanese company, and I lived in Japan for nearly 22 years, the service in Canada leaves much to be desired but I will never find out if it improves...

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Price Affordability
2.8 (18 reviews)
2.3 (20 reviews)
Reviewer's quote

...1 that is 6+ years old for the astounding price of $190. 99. I don't hardly think so LOL...

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Their customer service is atrocious - you actually have to pay $19.99 for basic phone support! I have NEVER been asked to pay money for basic customer service - unbelievable! Never buying another Canon product again.

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Value for money
1.8 (18 reviews)
2 (21 reviews)
Reviewer's quote

TV power is on but no display

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...Aka I am trying to give you my money. Your incompetence is mind blowing. Now I get you are already making a fortune selling ink for over $60 when it costs you pennies...

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Kodak and Canon Pros and Cons

Pros
  • Print is descent machine price was good
  • Features
  • Printer features
  • Reasonable product with name branding
  • Picture quality
  • Very little
Cons
  • Poor customer service
  • Lack of technical support
  • Useless irrelevant information in the online user guides
  • Canon customer service
  • No fix for problem
  • Customer service

Kodak and Canon Most Positive Reviews

Top rated reviews
5

My Kodak c310 would not print. Kept saying printhead loose or missing. Looked up how to fix the problem. After removing...

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4.2

I used to get awesome customer support with Canon printers until today 08/17/20, I have been on hold for 27 minutes and...

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4.3

Tv power is on but no display.

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3.7

The printer i bought was supposed to be set up via wireless it is set to give you an error which directs you to a scam...

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Kodak and Canon Most Critical Reviews

Lowest rated reviews
1

My wife is a pre-school teacher and at the end of the year she has lots and lots of copies to make for all the kids book...

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1

A year ago I bought a Canon 70D and installed the software.
A week ago I went to their website and downladed an update...

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1

We purchased a 6150 2 years ago was a great printer for about 18 months, then it started sucking up ink like no...

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1

I sent my camera into Canon repair in Jamestown. They sent me a statement saying that it was not under warranty. I send...

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Kodak and Canon Latest Reviews

Recent published reviews
3.8

TV power is on but no display

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1

Support was rude and tried to sell $120 customer service visit. All I had to was download the app. Worst customer...

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No votes

My baby monitor has stopped working. We received it as a gift less than a year ago. I have tried to reset it but it...

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1.8

We bought a PIXMA TR4520 printer today, the cd in the box is for Windows only, why? Can you not provide a cd to set up...

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Kodak and Canon Products and Services

Most reviewed product and services
  • Kodak Printer (72 reviews)
  • Kodak Esp 2150 Printer (1 review)
  • Kodak Ink Cartridge (1 review)
  • Canon Printer (18 reviews)
  • Canon Camera (18 reviews)
  • Canon Ink Cartridge (12 reviews)