PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Canon and Kodak as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Canon
Kodak

Canon and Kodak Overview

Total reviews 78 126
Company responses 0 0
Issues resolved 0 0

Canon and Kodak Consumer Ratings

Rank
376 out of 1816 in Appliances and Electronics category
283 out of 1816 in Appliances and Electronics category
Customer service
336 in category
164 in category
Website
393 in category
348 in category
Product or Service Quality
161 in category
242 in category
Value for money
215 in category
241 in category

Canon and Kodak Rating Details

Customer service
1.1 (30 reviews)
1.6 (22 reviews)
Reviewer's quote

Support was rude and tried to sell $120 customer service visit. All I had to was download the app. Worst customer service experience I have ever had..

Read full review

...I contacted Kodak customer service but, got automated system saying you're *** out of luck and use the online help menu..

Read full review
Website
1.6 (26 reviews)
1.8 (19 reviews)
Reviewer's quote

...The phone message is go to the website for support. Nothing k do gets me to a real person to talk to. The website says they are no longer providing drivers...

Read full review

The online user guides on the Kodak website are useless and there is no way I can contact Kodak on line to get support for this particular product. Their web site doesn't show a phone number either; perhaps they don't want their customers bugging them. It looks like Kodak is trying to force...

Read full review
Product or Service Quality
2 (23 reviews)
1.6 (19 reviews)
Reviewer's quote

...After a 30 to 45 minute discussion with techs whose East Indian accents were so thick I had difficulty understanding them it turned out I can not use the product. So I have to return it tomorrow and frankly after today, it will be the last time I purchase anything from Canon, including the new camera I am currently in the market for. For a Japanese company, and I lived in Japan for nearly 22 years, the service in Canada leaves much to be desired but I will never find out if it improves...

Read full review

Originally contacted customer service through chat, for a faulty ink cartridge, Once they found out it was not a printer issue they gave me some other numbers to call. Turns out the other numbers where for HP, not Kodak. In trying to contact Kodak I get the response all lines are busy and the they...

Read full review
Value for money
2 (22 reviews)
1.9 (19 reviews)
Reviewer's quote

...99 for basic phone support! I have NEVER been asked to pay money for basic customer service - unbelievable! Never buying another Canon product again..

Read full review

TV power is on but no display

Read full review

Canon and Kodak Pros and Cons

Pros
  • Reasonable product with name branding
  • Picture quality
  • Very little
  • Print is descent machine price was good
  • Features
  • Printer features
Cons
  • Canon customer service
  • No fix for problem
  • Customer service
  • Poor customer service
  • Lack of technical support
  • Useless irrelevant information in the online user guides

Canon and Kodak Most Positive Reviews

Top rated reviews
4.2

I used to get awesome customer support with Canon printers until today 08/17/20, I have been on hold for 27 minutes and...

Read full review
5

My Kodak c310 would not print. Kept saying printhead loose or missing. Looked up how to fix the problem. After removing...

Read full review
3.7

The printer i bought was supposed to be set up via wireless it is set to give you an error which directs you to a scam...

Read full review
4.3

Tv power is on but no display.

Read full review

Canon and Kodak Most Critical Reviews

Lowest rated reviews
1

A year ago I bought a Canon 70D and installed the software.
A week ago I went to their website and downladed an update...

Read full review
1

My wife is a pre-school teacher and at the end of the year she has lots and lots of copies to make for all the kids book...

Read full review
1

I sent my camera into Canon repair in Jamestown. They sent me a statement saying that it was not under warranty. I send...

Read full review
1

We purchased a 6150 2 years ago was a great printer for about 18 months, then it started sucking up ink like no...

Read full review

Canon and Kodak Latest Reviews

Recent published reviews
1

I just had my work computer updated and my cannon printer wont work with it because it needs drivers for the printer. I...

Read full review
4.2

TV power is on but no display

Read full review
2

I had bought a $20 printer and found there's no paper manual on how to set up the printer online with the disc. When...

Read full review
1

Both my EasyShare printer and Samsung note 5 phone are Bluetooth paired and photos sent to printer via Bluetooth but,...

Read full review

Canon and Kodak Products and Services

Most reviewed product and services
  • Canon Printer (18 reviews)
  • Canon Camera (18 reviews)
  • Canon Ink Cartridge (12 reviews)
  • Kodak Printer (72 reviews)
  • Kodak Az421 Photo Camera (1 review)
  • Kodak Verite 55 Xl Plus Printer (1 review)