PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Epson and Canon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Epson
Canon

Epson and Canon Overview

Total reviews
256
62
Company responses
0
0
Issues resolved
3
0

Epson was first mentioned on PissedConsumer on Jul 24, 2008 and since then this brand received 256 reviews. It is 194 reviews more than Canon received since Sep 10, 2008.

Epson and Canon Consumer Ratings

Rank
180 out of 1145 in Gadgets and Accessories category
321 out of 2621 in Appliances and Electronics category
Product or Service Quality
133 in category
114 in category
Customer service
99 in category
279 in category
Price Affordability
143 in category
313 in category

Epson and Canon Rating Details

Product or Service Quality
1.3 (108 reviews)
2.1 (15 reviews)
Reviewer's quote

...Print quality is poor and in consistent in alignment and the heads require cleaning on a weekly basis 5. Kicks itself off the wireless settings and must be reset, repeatedly 6. Slower than advertised and makes a screeching sound as the paper feeds through...

Mikie

...I AM DONE WITH CANON; the most horrible customer service I have ever had to deal with..

Jacque C
Customer service
1.3 (102 reviews)
1.2 (18 reviews)
Reviewer's quote

...just got off the phone with a child in customer service Epson could do so much more that would cost and take nothing in the big Epson picture. but that little nothing on their end would be so big for someone like me and my business ..

Bryce L

After contacting consumer relations - I was given very poor customer service with impatience on their part and no understanding. The representative stated that he would have to bring up the issue with his supervisor and would contact me in a couple of days. It has been over a week now and I have...

Artemus
Price Affordability
2.2 (88 reviews)
2.1 (13 reviews)
Reviewer's quote

I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and less than 10 of those were of any quality. Spent...

PissedConsumer1560511

Had an error message when printing a picture on an MX 922. "No paper in upper cassette". Chatted with rep who instructs me to press the "resume" button. None such on the unit!. When I mentioned it, he asked me to call 888 454 0424. Foreign sounding tech poked around my desktop before declaring that...

Norbert O

Epson and Canon Pros and Cons

Pros
  • To be determined
  • Printer
  • Prinkter worked until the update that sabotaged it
  • Picture quality
  • Very little
  • Colors
Cons
  • Customer support
  • Cant print black when any three color cartridges are out
  • Wasted valuable time
  • No fix for problem
  • No technical support
  • Customer service

Epson and Canon Most Positive Reviews

Top rated reviews
3.3

I had a difficult time getting the printer and mac computer working due to poor to no instructions. I called the 800...

3.5

I like this brand since I had my first Canon Cybershot in 2006, I have a Canon t3i now, got it in 2014, use it almost...

Epson and Canon Most Critical Reviews

Lowest rated reviews
1

I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know...

1

A year ago I bought a Canon 70D and installed the software.
A week ago I went to their website and downladed an update...

Epson and Canon Latest Reviews

Recent published reviews
1

The worst printer, customer service and corporate staff. I have purchase not one but two Epson Printers and have had the...

Read all 256 reviews
2.2

Had an error message when printing a picture on an MX 922. "No paper in upper cassette". Chatted with rep who instructs...

Read all 62 reviews

Epson and Canon Products and Services

Most reviewed product and services
  • Epson Printer (66 reviews)
  • Epson Ink Cartridge (20 reviews)
  • Epson Wf-3640 Printer (10 reviews)
  • Canon Camera (17 reviews)
  • Canon Printer (15 reviews)
  • Canon Ink Cartridge (12 reviews)