PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Epson and Canon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Epson
Canon

Epson and Canon Overview

Total reviews
293
65
Company responses
0
0
Issues resolved
5
0

Epson and Canon Consumer Ratings

Rank
182 out of 786 in Gadgets and Accessories category
313 out of 1796 in Appliances and Electronics category
Product or Service Quality
148 in category
117 in category
Customer service
112 in category
314 in category
Price Affordability
152 in category
308 in category
Value for money
152 in category
166 in category

Epson and Canon Rating Details

Product or Service Quality
1.3 (125 reviews)
2.1 (16 reviews)
Reviewer's quote

...Your service are not up to the mark:poop: o..

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(1) Canon only has phone number (2) In order to get to technical service you need to fill out a product registration, then once you have been accepted you can call in (3) When I called in I was told that my one year had expired (had unit several years), and that I would have to pay for support. (4)...

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Customer service
1.3 (124 reviews)
1.2 (21 reviews)
Reviewer's quote

...Call customer service needs help themselves, we are a business..

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...I AM DONE WITH CANON; the most horrible customer service I have ever had to deal with..

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Price Affordability
2.1 (106 reviews)
2.2 (14 reviews)
Reviewer's quote

I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and less than 10 of those were of any quality. Spent...

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Had an error message when printing a picture on an MX 922. "No paper in upper cassette". Chatted with rep who instructs me to press the "resume" button. None such on the unit!. When I mentioned it, he asked me to call 888 454 0424. Foreign sounding tech poked around my desktop before declaring that...

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Value for money
1.3 (104 reviews)
2.1 (16 reviews)
Reviewer's quote

...nothing good about this printer this was the most expensive printer i ever purchased not worth the money..

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...Aka I am trying to give you my money. Your incompetence is mind blowing. Now I get you are already making a fortune selling ink for over $60 when it costs you pennies...

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Epson and Canon Pros and Cons

Pros
  • Printer
  • To be determined
  • Prinkter worked until the update that sabotaged it
  • Picture quality
  • Very little
  • Reasonable product with name branding
Cons
  • Does not care about their products working for the consumer
  • Customer support
  • Customer service
  • No fix for problem
  • Canon customer service
  • No technical support

Epson and Canon Most Positive Reviews

Top rated reviews
5

Very dumb! All I needed to do is reinstall the ink cartridge, and now it works.

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3.6

I like this brand since I had my first Canon Cybershot in 2006, I have a Canon t3i now, got it in 2014, use it almost...

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5

printer jammed and printing random patters and colors: (

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3.3

Canon factory did not want to remove the visible dot from the sensor or exchange it with a newer one from Camera 5D/3. T...

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Epson and Canon Most Critical Reviews

Lowest rated reviews
1

I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know...

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1

A year ago I bought a Canon 70D and installed the software.
A week ago I went to their website and downladed an update...

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1

If you want to put up with lame software telling you to buy more ink this one is for you. Their customer service is als...

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1

I sent my camera into Canon repair in Jamestown. They sent me a statement saying that it was not under warranty. I send...

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Epson and Canon Latest Reviews

Recent published reviews
No votes

My printer name epson l130. His problem in power. Please solve this problem &;; explained your customer service in...

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1

I run Linux Mint as my Op.System. I want to connect to my MX492 Canon Printer to my Computer WIFI.
The *** automated resp...

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2.9

72I bought a brand new Epson Work Force 7720, that ended up having a hardware problem. I have now received my 4th...

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2.4

Wanted to find out about possible battery replacement for my camcorder. (1) Canon only has phone number (2) In order to...

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Epson and Canon Products and Services

Most reviewed product and services
  • Epson Printer (70 reviews)
  • Epson Ink Cartridge (23 reviews)
  • Epson Wf-3640 Printer (12 reviews)
  • Canon Camera (16 reviews)
  • Canon Printer (15 reviews)
  • Canon Ink Cartridge (12 reviews)