PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Epson and Canon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Epson
Canon

Epson and Canon Overview

Total reviews 348 78
Company responses 0 0
Issues resolved 5 0

Epson and Canon Consumer Ratings

Rank
204 out of 821 in Gadgets and Accessories category
376 out of 1813 in Appliances and Electronics category
Customer service
122 in category
341 in category
Product or Service Quality
159 in category
164 in category
Price Affordability
166 in category
334 in category
Value for money
164 in category
219 in category

Epson and Canon Rating Details

Customer service
1.3 (141 reviews)
1.1 (30 reviews)
Reviewer's quote

Bad customer service and policies l..

Read full review

Support was rude and tried to sell $120 customer service visit. All I had to was download the app. Worst customer service experience I have ever had..

Read full review
Product or Service Quality
1.3 (139 reviews)
2 (23 reviews)
Reviewer's quote

...And the final affront is to deal with a customer service company called "pissed consumer" can only mean the majority of people who purchase this product are as unhappy as I am. Last epson I'll ever buy..

Read full review

...After a 30 to 45 minute discussion with techs whose East Indian accents were so thick I had difficulty understanding them it turned out I can not use the product. So I have to return it tomorrow and frankly after today, it will be the last time I purchase anything from Canon, including the new camera I am currently in the market for. For a Japanese company, and I lived in Japan for nearly 22 years, the service in Canada leaves much to be desired but I will never find out if it improves...

Read full review
Price Affordability
2.2 (118 reviews)
2.2 (21 reviews)
Reviewer's quote

I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and less than 10 of those were of any quality. Spent...

Read full review

...Then he dropped the price to $50-$60. I told him I can't pay $1 right now for anything. He kept pressuring me and his tone and words were Either way you're going to be charged...

Read full review
Value for money
1.4 (117 reviews)
2 (22 reviews)
Reviewer's quote

...Epson time is money and people don't have time to keep repeating themselves. It's less of a headache to simply by another printer then to deal with your tech support they sound like broken records..

Read full review

...99 for basic phone support! I have NEVER been asked to pay money for basic customer service - unbelievable! Never buying another Canon product again..

Read full review

Epson and Canon Pros and Cons

Pros
  • Printer
  • To be determined
  • Prinkter worked until the update that sabotaged it
  • Reasonable product with name branding
  • Picture quality
  • Very little
Cons
  • Does not care about their products working for the consumer
  • Customer support
  • Customer service
  • Canon customer service
  • No fix for problem
  • Customer service

Epson and Canon Most Positive Reviews

Top rated reviews
5

Very dumb! All I needed to do is reinstall the ink cartridge, and now it works.

Read full review
4.2

I used to get awesome customer support with Canon printers until today 08/17/20, I have been on hold for 27 minutes and...

Read full review
5

printer jammed and printing random patters and colors: (

Read full review
3.7

The printer i bought was supposed to be set up via wireless it is set to give you an error which directs you to a scam...

Read full review

Epson and Canon Most Critical Reviews

Lowest rated reviews
1

I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know...

Read full review
1

A year ago I bought a Canon 70D and installed the software.
A week ago I went to their website and downladed an update...

Read full review
1

If you want to put up with lame software telling you to buy more ink this one is for you. Their customer service is als...

Read full review
1

I sent my camera into Canon repair in Jamestown. They sent me a statement saying that it was not under warranty. I send...

Read full review

Epson and Canon Latest Reviews

Recent published reviews
No votes

Print came out and again gone back into machine and got stuck. I need immediate support

Read full review
1

I just had my work computer updated and my cannon printer wont work with it because it needs drivers for the printer. I...

Read full review
1

I googled sublimation printer and the model we-7710 shows up and I bought this printer and sublimation ink and the...

Read full review
2

I had bought a $20 printer and found there's no paper manual on how to set up the printer online with the disc. When...

Read full review

Epson and Canon Products and Services

Most reviewed product and services
  • Epson Printer (81 reviews)
  • Epson Ink Cartridge (22 reviews)
  • Epson Wf-3640 Printer (12 reviews)
  • Canon Printer (18 reviews)
  • Canon Camera (18 reviews)
  • Canon Ink Cartridge (12 reviews)