Canon vs Epson

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Canon

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $27.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Very little 1

Customers don't like

  • Slow speed2
  • Defective products and slow response1
  • Each customer service rep saying something different1
  • Slow response1
  • Warranty not honored1

Products by Canon

No items

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Epson

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Answered the phone 2
  • Worst and useless 2
  • Reasonable ink cartridge replacement 2
  • To be determined 2
  • Design nice 1

Customers don't like

  • Printer is junk7
  • Wasted valuable time6
  • Keep popping up with error code at ink change5
  • Waste money5
  • Product3

Products by Epson

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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