PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cancelmag and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cancelmag
Xlibris

Cancelmag and Xlibris Overview

Total reviews
135
532
Company responses
0
0
Issues resolved
2
1

Cancelmag and Xlibris Consumer Ratings

Rank
200 out of 475 in Periodicals & Publishing category
157 out of 475 in Periodicals & Publishing category
Customer service
138 in category
109 in category
Product or Service Quality
147 in category
119 in category
Website
149 in category
119 in category
Value for money
135 in category
128 in category

Cancelmag and Xlibris Rating Details

Customer service
1.2 (26 reviews)
1.5 (181 reviews)
Reviewer's quote

...Absolutely awful and awful customer service. Why would sports illustrated affiliate themselves with any company whos website is cancelmag. com??? I will not be subscribing to any magazine from the sports illustrated publishing house and avoid best buy at all costs..

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...No replies on the matter, just the usual "mail to the customer service or give us a call"...

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Product or Service Quality
1.1 (24 reviews)
1.6 (181 reviews)
Reviewer's quote

I saw a charge on my paypal for $30 for Real Simple magazine. I never agreed to this and don't want it. I filed a complaint with Paypal and they denied me and wouldn't refund my money. I have no idea how this happened.

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For the next month or so, every time he called, it cost me more money! Since I didn't have the cash, I had to use my credit cards to pay for all the services he talked me into getting, among them, putting the book into book fairs nationally and abroad (so far, three or four have been postponed...

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Website
1.4 (23 reviews)
1.9 (169 reviews)
Reviewer's quote

I am the parent and the website will not give me the option to cancel in the billing section and i don't like my daughter talking in chat with people that is not her friends there is to many perverts..

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...against Xlibris I launched my book with them 2011 and it is not what I wanted the book was not done right and I have asked them to remove my book from all the website but they still have not done so there are huge mistakes on their half and I am not happy at all. They want to charge me for resubmission fee I pay almost $800- $2000 plus marketing fees. I have not made one sale I have a rewrite ...

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Value for money
1.3 (20 reviews)
1.4 (154 reviews)
Reviewer's quote

...It is such a waste of money to send it to me as it ends up for recycling. Please DO NOT send me any more issues of Cigar Aficionado! Please remove my name, Cinthia Minnich, address: 4225 Camden Ave. Lorain, Ohio...

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...which looks like I am hardly getting any of! I am so angry over this entire scenario, I want to cancel the contract with Xlibris and get most of my money back! If not, I would like to bring a lawsuit against them, but cannot afford to do so! Since I didn't have the cash, I had to use my credit cards to pay for all the services I didn't receive! As a...

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Cancelmag and Xlibris Pros and Cons

Pros
  • Still waiting for response
  • You people are ignorant
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • Can never talk to a real person
  • Subscription charged without my approval
  • Magazine without my consent
  • Unresponsive to customer needs after they got your money
  • Poor customer service
  • Non payment of royalties

Cancelmag and Xlibris Most Positive Reviews

Top rated reviews
5

Got these magazines that I did not subscribe for do not want them I want them canceled and I will not pay for them...

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5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

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3.4

We are receiving Sunset Magazine and calls from a now working # pushing more subscriptions from this company. I HAVE...

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5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

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Cancelmag and Xlibris Most Critical Reviews

Lowest rated reviews
1

I CALL SPORTS ILLUSTRATED THE MAGAZINE THAT I STARTED RECEIVING IN THE MAIL I ASKED FOR IT TO BE CANCELED AND WAS TOLD...

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1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

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1

Same issue as everyone else, I started getting Glamour which I would never order or read in my life. Glamour won't turn...

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1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

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Cancelmag and Xlibris Latest Reviews

Recent published reviews
No votes

I didn't ask for it and it causes hate and distrust in America do but fake this ***

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3.3

I need to know where my Royalties

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No votes

I get magazine's that are non American and tired of see all the black sports pictures of them hating this country after...

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No votes

Also another thing I have taken my books off of their company but they still keeping it on all the webites the posted it...

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Cancelmag and Xlibris Products and Services

Most reviewed product and services
  • Cancelmag Subscription (35 reviews)
  • Xlibris Publishing Service (300 reviews)
  • Xlibris Customer Care (45 reviews)
  • Xlibris Book (25 reviews)