PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scotiabank and Canadian Imperial Bank Of Commerce as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scotiabank
Canadian Imperial Bank Of Commerce

Scotiabank and Canadian Imperial Bank Of Commerce Overview

Total reviews 618 4
Company responses 0 0
Issues resolved 5 0

Scotiabank and Canadian Imperial Bank Of Commerce Consumer Ratings

Rank
127 out of 740 in Banks category
58 out of 740 in Banks category
Customer service
103 in category
85 in category
Product or Service Quality
77 in category
28 in category
Reliability
81 in category
17 in category
Value for money
87 in category
20 in category

Scotiabank and Canadian Imperial Bank Of Commerce Rating Details

Customer service
1.2 (344 reviews)
1.3 (3 reviews)
Reviewer's quote

She indicated this could take up to 6 weeks! I am getting very frustrated with the errors and the run around! Customer Service seems to be a thing in the past and there does not seem to be any common sense in the banking protocols. Having money wired, purchasing a Bank Draft, setting up a mortgage...

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The tellers i have had the terrible service from in Calgary are immigrant women who barely speak (OR UNDERSTAND) proper English! They dress like {{REDACTED}} too. Never trust this shlock of an excuse for a pro institution. I have moved my accounts to other banks and will never go back or recommend...

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Product or Service Quality
1.3 (299 reviews)
2 (3 reviews)
Reviewer's quote

...It's the absolute worst customer service I have ever dealt with. I do not recommend. And will never tell anyone go bank with Scotia bank...

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...00 for services. Which is the way we done business for years he or persons I didn't see, took my money. Went to police nothing they could do but go to bank fraud dept...

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Reliability
1.3 (298 reviews)
2.3 (3 reviews)
Reviewer's quote

I called to cancel my Amex gold card on September 11, the rep on the phone told me that I should wait to redeem membership rewards points first. I waited a week, at the time my account was showing "in good standing" with payment. I called to day after paying off my balance, and only to realize my...

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WORST BANK EVER. Have LOTS of money with them and they won't even waive the yearly fee for the credit card. So i downgraded to a basic credit card with no yearly fee, and they immediately change the billing date to the DAY OF the downgrade, and CHARGE PAYMENT INTEREST. Tried to transfer money to my...

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Value for money
1.3 (278 reviews)
2.5 (2 reviews)
Reviewer's quote

...I was a day late on a 10,000 LOC payment - one of the many reasons I'm moving my money from this poor excuse for a bank..

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No items

Scotiabank and Canadian Imperial Bank Of Commerce Pros and Cons

Pros
  • Use to be good service
  • Staff at the branch
  • Scotiabank until this rediculous incident
  • Closing my account and going elsewhere
Cons
  • Customer service
  • Lack of customer service
  • Everthing
No votes

Scotiabank and Canadian Imperial Bank Of Commerce Most Positive Reviews

Top rated reviews
5

Bank Trying to deactivate my automatic payments to another to another account oct 31 or at christmas 21. Have made...

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3.7

Somebody cloned my accountant phone, I sent a E-transfer to my accountant for $800.00 for services. Which is the way we...

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5

This is about: Yishu (Caroline) Jia | Senior Financial Advisor ____________________________________________ Scotiabank...

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No votes

Scotiabank and Canadian Imperial Bank Of Commerce Most Critical Reviews

Lowest rated reviews
1

I was approved for Gov't of Canada Disabiltiy (Colon Cancer Patient) prior to Christmas and was receiving Retirement Pen...

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1

This so-called bank has added fees to my account without my knowledge, changed my preferences on-line without any notice...

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1

City/Location Reviewed: Ellerslie Plaza

I had the recent misfortune of using your bank facilities, as it is the only wa...

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1

WORST BANK EVER. Have LOTS of money with them and they won't even waive the yearly fee for the credit card. So i...

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Scotiabank and Canadian Imperial Bank Of Commerce Latest Reviews

Recent published reviews
1

I called to cancel my Amex gold card on September 11, the rep on the phone told me that I should wait to redeem...

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No votes

Gave our "imperial" service financial adviser 3 weeks notice about applying for a mortgage. Go in to sign papers and...

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1.4

I have a substantial investment account with the Scotia Private Client Group. Got a call on Monday during a meeting...

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No votes

Scotiabank and Canadian Imperial Bank Of Commerce Products and Services

Most reviewed product and services
  • Scotiabank Customer Care (181 reviews)
  • Scotiabank Account (65 reviews)
  • Scotiabank Banking Service (56 reviews)
  • Canadian Imperial Bank Of Commerce Account (2 reviews)