PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Canadian Imperial Bank Of Commerce and Scotiabank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Canadian Imperial Bank Of Commerce
Scotiabank

Canadian Imperial Bank Of Commerce and Scotiabank Overview

Total reviews 4 618
Company responses 0 0
Issues resolved 0 5

Canadian Imperial Bank Of Commerce and Scotiabank Consumer Ratings

Rank
57 out of 740 in Banks category
127 out of 740 in Banks category
Customer service
87 in category
106 in category
Reliability
18 in category
85 in category
Product or Service Quality
30 in category
81 in category
Additional Fees
40 in category
65 in category

Canadian Imperial Bank Of Commerce and Scotiabank Rating Details

Customer service
1.3 (3 reviews)
1.2 (344 reviews)
Reviewer's quote

The tellers i have had the terrible service from in Calgary are immigrant women who barely speak (OR UNDERSTAND) proper English! They dress like {{REDACTED}} too. Never trust this shlock of an excuse for a pro institution. I have moved my accounts to other banks and will never go back or recommend...

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She indicated this could take up to 6 weeks! I am getting very frustrated with the errors and the run around! Customer Service seems to be a thing in the past and there does not seem to be any common sense in the banking protocols. Having money wired, purchasing a Bank Draft, setting up a mortgage...

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Reliability
2.3 (3 reviews)
1.3 (298 reviews)
Reviewer's quote

Somebody cloned my accountant phone, I sent a E-transfer to my accountant for $800.00 for services. Which is the way we done business for years he or persons I didn't see, took my money. Went to police nothing they could do but go to bank fraud dept. Who advertise how safe it is to sent money...

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I called to cancel my Amex gold card on September 11, the rep on the phone told me that I should wait to redeem membership rewards points first. I waited a week, at the time my account was showing "in good standing" with payment. I called to day after paying off my balance, and only to realize my...

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Product or Service Quality
2 (3 reviews)
1.3 (299 reviews)
Reviewer's quote

WORST BANK EVER. Have LOTS of money with them and they won't even waive the yearly fee for the credit card. So i downgraded to a basic credit card with no yearly fee, and they immediately change the billing date to the DAY OF the downgrade, and CHARGE PAYMENT INTEREST. Tried to transfer money to my...

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...It's the absolute worst customer service I have ever dealt with. I do not recommend. And will never tell anyone go bank with Scotia bank...

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Additional Fees
1.7 (3 reviews)
1.5 (271 reviews)
Reviewer's quote

No items

...They never pay back fees and almost never correct mistakes. It is always the customers fault. They love to send you from person to person to person until you give up or find out they cannot do what they say they can...

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Canadian Imperial Bank Of Commerce and Scotiabank Pros and Cons

Pros
  • Closing my account and going elsewhere
  • Use to be good service
  • Staff at the branch
  • Scotiabank until this rediculous incident
Cons
No votes
  • Customer service
  • Lack of customer service
  • Everthing

Canadian Imperial Bank Of Commerce and Scotiabank Most Positive Reviews

Top rated reviews
3.7

Somebody cloned my accountant phone, I sent a E-transfer to my accountant for $800.00 for services. Which is the way we...

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5

Bank Trying to deactivate my automatic payments to another to another account oct 31 or at christmas 21. Have made...

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No votes
5

This is about: Yishu (Caroline) Jia | Senior Financial Advisor ____________________________________________ Scotiabank...

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Canadian Imperial Bank Of Commerce and Scotiabank Most Critical Reviews

Lowest rated reviews
1

This so-called bank has added fees to my account without my knowledge, changed my preferences on-line without any notice...

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1

I was approved for Gov't of Canada Disabiltiy (Colon Cancer Patient) prior to Christmas and was receiving Retirement Pen...

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1

WORST BANK EVER. Have LOTS of money with them and they won't even waive the yearly fee for the credit card. So i...

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1

City/Location Reviewed: Ellerslie Plaza

I had the recent misfortune of using your bank facilities, as it is the only wa...

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Canadian Imperial Bank Of Commerce and Scotiabank Latest Reviews

Recent published reviews
No votes

Gave our "imperial" service financial adviser 3 weeks notice about applying for a mortgage. Go in to sign papers and...

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1

I called to cancel my Amex gold card on September 11, the rep on the phone told me that I should wait to redeem...

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No votes
1.4

I have a substantial investment account with the Scotia Private Client Group. Got a call on Monday during a meeting...

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Canadian Imperial Bank Of Commerce and Scotiabank Products and Services

Most reviewed product and services
  • Canadian Imperial Bank Of Commerce Account (2 reviews)
  • Scotiabank Customer Care (181 reviews)
  • Scotiabank Account (65 reviews)
  • Scotiabank Banking Service (56 reviews)