Canadian Imperial Bank Of Commerce vs Scotiabank: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Canadian Imperial Bank Of Commerce and Scotiabank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Canadian Imperial Bank Of Commerce

1.0

Scotiabank

1.4

Canadian Imperial Bank Of Commerce

Scotiabank

Canadian Imperial Bank Of Commerce and Scotiabank Overview

Total reviews

579

Company responses

Issues resolved

Scotiabank was first mentioned on PissedConsumer on Jun 16, 2009 and since then this brand received 579 reviews. It is 576 reviews more than Canadian Imperial Bank Of Commerce received since Mar 9, 2012.

Canadian Imperial Bank Of Commerce and Scotiabank Consumer Ratings

Rank

206 out of 1027 in Banks category

108 out of 1027 in Banks category

Billing Practices

138 in category

57 in category

Additional Fees

144 in category

62 in category

Customer service

166 in category

95 in category

According to consumer ratings and reviews, Scotiabank ranks 98 points higher in the Banks category than Canadian Imperial Bank Of Commerce. People gave Canadian Imperial Bank Of Commerce 1 stars for Billing Practices criterion in Banks category and it is 29 points higher than the worst rated brand in this category. At the same time, Scotiabank was rated 1.5 stars for Billing Practices criterion in this category and it is 110 points higher than the worst rated brand in this category. If we look at Additional Fees criterion, than we see that Scotiabank has a higher rating than Canadian Imperial Bank Of Commerce. Regarding Customer service criterion, consumers gave Canadian Imperial Bank Of Commerce 1 stars and it is 99% worse than other in category. Scotiabank however was rated 1.3 stars and it is 56% worse than other in category.

Canadian Imperial Bank Of Commerce and Scotiabank Rating Details

Billing Practices

1 (2 reviews)

1.5 (252 reviews)

Reviewer's quote

So i downgraded to a basic credit card with no yearly fee, and they immediately change the billing date to the DAY OF the downgrade, and CHARGE PAYMENT INTEREST. Tried to transfer money to my mom and they LOCKED MY ACCOUNT because of suspected fraudulent activities. Ended up spending hours on the...

Batuhan Y

5% interest to 23% as though I made monthly payments several were done in the same billing cycle. And there was an additional large amount on it that I had not withdrawn. You can’t speak to anyone from the bank and will be on hold for 20 minutes so they can make an appt for you to go to your local...

PissedConsumer1615938

Additional Fees

1 (2 reviews)

1.5 (256 reviews)

Reviewer's quote

This so-called bank has added fees to my account without my knowledge, changed my preferences on-line without any notice or consent and jeprodized my personal and corporate finance confidentiality many many times. They should be reviewed completley by the governing bodies. The tellers i have had...

Leon S

Yet again, Scotiabank is increasing the user fees for free unlimited debit transactions and other services. You put your money in their Bank and they invest all that money from everyone doing that, and they make millions and we get 1% if we're lucky. The fees are stupid, they don't want us going...

Richard W

Customer service

1 (2 reviews)

1.3 (321 reviews)

Reviewer's quote

No items

Last summer I needed to buy a new air conditioner for my Fla home. I asked for an increase in limit which they did not provide, then a month later they gave me a larger credit increase as I have always paid bills in full on time.Now I am disputing a charge from Bogota and their dispute department...

Drea