PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jones Junction and Camping World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jones Junction
Camping World

Jones Junction and Camping World Overview

Total reviews
109
3394
Company responses
0
0
Issues resolved
2
27

Camping World was first mentioned on PissedConsumer on Apr 13, 2008 and since then this brand received 3394 reviews. It is 3285 reviews more than Jones Junction received since Oct 17, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jones Junction customer support team than with Camping World customer service.

Jones Junction and Camping World Consumer Ratings

Rank
528 out of 5288 in Dealers category
667 out of 5288 in Dealers category
Customer service
376 in category
476 in category
Staff
368 in category
527 in category
Product or Service Quality
396 in category
469 in category

According to consumer ratings and reviews, Jones Junction ranks 139 points higher in the Dealers category than Camping World. People gave Jones Junction 1.8 stars for Customer service criterion in Dealers category and it is 1418 points higher than the worst rated brand in this category. At the same time, Camping World was rated 1.4 stars for Customer service criterion in this category and it is 1318 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Jones Junction has a higher rating than Camping World. Regarding Product or Service Quality criterion, consumers gave Jones Junction 1.9 stars and it is 78% greater than other in category. Camping World however was rated 1.6 stars and it is 74% greater than other in category.

Jones Junction and Camping World Rating Details

Customer service
1.8 (43 reviews)
1.4 (1741 reviews)
Reviewer's quote

I had heard jones was a customer service focused dealership but that was before I met one of their used car salesman Tey. (Maybe Te? Not sure spelling) He started my experience my insisting I drive him in my car to the lot across the street where we had to drive around and "see if the car I wanted...

PissedConsumer1023695

...the Camping World Technical Help Line, who set me up for a next day appointment at Albuquerque Camping World (ALB), where I was met with the absolute worst customer service experience, and the rudest employees, of my life. I have a separate detailed accounting of it here on Google, should anyone be interested....

Grady M
Staff
2 (41 reviews)
1.6 (1666 reviews)
Reviewer's quote

If I could leave 0 stars, I would. This place has had my car for TWO weeks and I have gone back and forth with them with different answers every single time I have called. My "advisor" AJ was extremely unhelpful, rude and was unavailable whenever I needed to speak with him. I spoke with Sean,...

Adrienne W

...The sales staff cunoodled and came up with a sway bar and some other CRAP to put on my van. I live about an hour away in the country. 7 miles away from home, my van starts smoking and losing power...

Treavor
Product or Service Quality
1.9 (37 reviews)
1.6 (1400 reviews)
Reviewer's quote

...Today in there service department they tried up selling my free oil change for $699. 00 for a PCV Valve ( $14. 00 part) and a throttle body cleaning...

Douglas J

...rchased a 2017 Montana 5th wheel that developed a hydraulic leak on an slideout cylinder that also saturated the liner on the bottom of the camper, I told the service writer and manager not to splice the bottom liner or patch pieces into it. If the warranty won't cover it to please call me and I will see what I can do ...

Claus

Jones Junction and Camping World Pros and Cons

Pros
  • Salesperson
  • Selection of vehicles
  • Waiting room
  • Pleasant salesman
  • Sales person
  • Location
Cons
  • Poor service
  • Upper management
  • That they do not care about their customers
  • Customer service
  • Service department
  • Service

Jones Junction and Camping World Most Positive Reviews

Top rated reviews
5

How we came to know about Jones Junction was when my husband who's working as a medical transport heard this on the...

5

took my rv in for a quote to get fixed, little damage nothing major. took seven weeks to get a estimate. going on nine...

Jones Junction and Camping World Most Critical Reviews

Lowest rated reviews
1

They damaged my 2014 Subaru Legacy's rear bumper's paint, damaged/gouged my alloy wheel during the tire change, got a...

1

had apointment aug 6 too replace rear stablizer jacks have full warrenty never contacted warrenty company till aug 20...

Jones Junction and Camping World Latest Reviews

Recent published reviews
3.3

Sales rep tells us when we were negotiating that we have remote start on my 2020 Kia Soul through the mobile Kia Access...

Read all 109 reviews
1

Improper installation of new Slide out seals. Bottom seal where cut to shot. Letting moisture in with sidle closed . The...

Read all 3394 reviews

Jones Junction and Camping World Products and Services

Most reviewed product and services
  • Jones Junction Oil Change (21 reviews)
  • Jones Junction Customer Care (10 reviews)
  • Jones Junction Sales Representative (7 reviews)
  • Camping World Rv Repair (564 reviews)
  • Camping World Customer Care (435 reviews)
  • Camping World Sales Representative (130 reviews)