PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about General Rv Center and Camping World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

General Rv Center

General Rv Center

Has Verified Representatives
1.9
General Rv Center
Camping World

General Rv Center and Camping World Overview

Total reviews
420
3497
Company responses
0
0
Issues resolved
7
31

General Rv Center and Camping World Consumer Ratings

Rank
736 out of 4378 in Dealers category
707 out of 4378 in Dealers category
Customer service
507 in category
527 in category
Product or Service Quality
510 in category
517 in category
Location
511 in category
552 in category
Diversity of Products or Services
491 in category
528 in category

General Rv Center and Camping World Rating Details

Customer service
1.5 (200 reviews)
1.4 (1805 reviews)
Reviewer's quote

...Once they had the deposit / sale, all customer service stopped there. Now they do not respond to requests, return calls, answer questions, etc. This is the worst experience I have ever had with a major purchase...

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Hold times of an hour for customer service. No return call after a promise of a call in 24 hours. Don't order anything "shipped directly from manufacturer "-- CW abandons you...

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Product or Service Quality
1.6 (170 reviews)
1.6 (1458 reviews)
Reviewer's quote

Service manager at Chevy dealer looked at all of the numbers of the Colorado and the trailer and concluded that the hitch weight was too heavy. The total trailer weight was under the 7000 lbs but the length of the trailer, 29 ft, was putting too much of the 5500 lb trailer on the hitch. Bottom...

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...I would worry, as a customer, that this lack of integrity in a sales model would cross over into other aspects of the business place including service and overall trustworthiness of any sale..

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Location
2.8 (152 reviews)
2.6 (1194 reviews)
Reviewer's quote

I bought a 2020 Entegra Emblem 36u from your Ashland VA location in March and finally got the opportunity to take it out for the first time during Memorial weekend, everything was going smoothly until I took my fist shower and noticed a leak coming from under the shower and didn’t stop all weekend....

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...Location was closing and wanted to finalize all sales. They PROMISED they would replace my cracked grey tank at my site. They found this during their "inspection"...

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Diversity of Products or Services
2.4 (152 reviews)
2.3 (1253 reviews)
Reviewer's quote

...But the fact that Keystone doesn't back their product or care about the quality of their products, and most of all doesn't care about the customer is just bad business!..

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...They blame the problems on the camper manufacturers, if that's so, quit buying these cheap *** products, I wont ever buy from camping world again, and their corporate head quarters are no help either, bunch of liberals!!!!!..

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General Rv Center and Camping World Pros and Cons

Pros
  • Financing manager
  • Maintenance and warranty issues
  • Sale process
  • Pleasant salesman
  • Sales person
  • Location
Cons
  • Service department
  • Phone calls not returned
  • Non caring attitude
  • Customer service
  • Service department
  • Service

General Rv Center and Camping World Most Positive Reviews

Top rated reviews
5

If you are going to buy an RV from General RV, it is my opinion that you should make sure that you read the Purchase...

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5

Very disappointed in the service dept.at camping world Nashville.where do i start.crack in shower when purchased ...

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5

We love General RV. We were on the road from Florida to California when our Automatic Transfer Switch went out. (No...

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5

took my rv in for a quote to get fixed, little damage nothing major. took seven weeks to get a estimate. going on nine...

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General Rv Center and Camping World Most Critical Reviews

Lowest rated reviews
1

General RV, Huntley Il.

My adventure started on September 2, 2014. I had an appointment set up for 10:30 and I was at t...

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1

E mail with our salesperson

No one there to date has ever offered to negotiate price and quiet honestly, I wouldn't wa...

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1

We purchased a 2014 PrimeTime Tracer from General RV of Draper UT early this spring. During the initial negotions and se...

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1

had apointment aug 6 too replace rear stablizer jacks have full warrenty never contacted warrenty company till aug 20...

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General Rv Center and Camping World Latest Reviews

Recent published reviews
No votes

Absolute worst company we have ever done business with. DO NOT BUY from here under any circumstance. We purchased a...

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1

I made an appointment to look at a specific camper I found online that was sitting on the lot. I spoke to a very nice sa...

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2.2

Owning a 2020 V 6 Colorado pick up, we looked at trailers in Ocala that our pick up truck could easily pull, weight...

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1

Hold times of an hour for customer service. No return call after a promise of a call in 24 hours. Don't order anything...

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General Rv Center and Camping World Products and Services

Most reviewed product and services
  • General Rv Center Customer Care (51 reviews)
  • General Rv Center Rv Repair (41 reviews)
  • General Rv Center Repair (20 reviews)
  • Camping World Rv Repair (565 reviews)
  • Camping World Customer Care (441 reviews)
  • Camping World Sales Representative (131 reviews)