PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Camping World and General Rv Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

General Rv Center

General Rv Center

Has verified representatives
1.9
Camping World
General Rv Center

Camping World and General Rv Center Overview

Total reviews
3394
400
Company responses
0
0
Issues resolved
27
5

Camping World was first mentioned on PissedConsumer on Apr 13, 2008 and since then this brand received 3394 reviews. It is 2994 reviews more than General Rv Center received since Jun 13, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Camping World customer support team and General Rv Center customer service.

Camping World and General Rv Center Consumer Ratings

Rank
667 out of 5289 in Dealers category
647 out of 5289 in Dealers category
Customer service
475 in category
463 in category
Staff
526 in category
497 in category
Product or Service Quality
468 in category
458 in category

According to consumer ratings and reviews, General Rv Center ranks 20 points higher in the Dealers category than Camping World. People gave Camping World 1.4 stars for Customer service criterion in Dealers category and it is 1318 points higher than the worst rated brand in this category. At the same time, General Rv Center was rated 1.5 stars for Customer service criterion in this category and it is 1330 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that General Rv Center has a higher rating than Camping World. Regarding Product or Service Quality criterion, consumers gave Camping World 1.6 stars and it is 74% greater than other in category. General Rv Center however was rated 1.6 stars and it is 74% greater than other in category.

Camping World and General Rv Center Rating Details

Customer service
1.4 (1741 reviews)
1.5 (187 reviews)
Reviewer's quote

...the Camping World Technical Help Line, who set me up for a next day appointment at Albuquerque Camping World (ALB), where I was met with the absolute worst customer service experience, and the rudest employees, of my life. I have a separate detailed accounting of it here on Google, should anyone be interested....

Grady M

...slides out Gasket around passenger door coming out Rust lines forming at bottom of both front doors Propane not purged can't be refilled Been waiting for customer service to contact me since November 2nd now January and contact...

Sean M
Staff
1.6 (1666 reviews)
1.7 (191 reviews)
Reviewer's quote

...The sales staff cunoodled and came up with a sway bar and some other CRAP to put on my van. I live about an hour away in the country. 7 miles away from home, my van starts smoking and losing power...

Treavor

...Clemens office, they better start watching their sales staff. I will never return to or recommend General RV to anyone..

PissedConsumer1196085
Product or Service Quality
1.6 (1400 reviews)
1.6 (159 reviews)
Reviewer's quote

...rchased a 2017 Montana 5th wheel that developed a hydraulic leak on an slideout cylinder that also saturated the liner on the bottom of the camper, I told the service writer and manager not to splice the bottom liner or patch pieces into it. If the warranty won't cover it to please call me and I will see what I can do ...

Claus

...Had service guy come look at it. Not Keystones problem call repair on your own. When toilet was removed to check how it was attached to floor discovered only 2 of the 4 were attached to floor and they were to short...

Anglea

Camping World and General Rv Center Pros and Cons

Pros
  • Pleasant salesman
  • Sales person
  • Location
  • Maintenance and warranty issues
  • Financing manager
  • Sale process
Cons
  • Customer service
  • Service department
  • Service
  • Service department
  • Non caring attitude
  • Phone calls not returned

Camping World and General Rv Center Most Positive Reviews

Top rated reviews
5

took my rv in for a quote to get fixed, little damage nothing major. took seven weeks to get a estimate. going on nine...

5

If you are going to buy an RV from General RV, it is my opinion that you should make sure that you read the Purchase...

Camping World and General Rv Center Most Critical Reviews

Lowest rated reviews
1

had apointment aug 6 too replace rear stablizer jacks have full warrenty never contacted warrenty company till aug 20...

1

We purchased a 2014 PrimeTime Tracer from General RV of Draper UT early this spring. During the initial negotions and se...

Camping World and General Rv Center Latest Reviews

Recent published reviews
1

Improper installation of new Slide out seals. Bottom seal where cut to shot. Letting moisture in with sidle closed . The...

Read all 3394 reviews
2.3

Twice I've picked up an item to buy from the shelf and the price rung up was almost double what was marked. Mistake...

Read all 400 reviews

Camping World and General Rv Center Products and Services

Most reviewed product and services
  • Camping World Rv Repair (564 reviews)
  • Camping World Customer Care (435 reviews)
  • Camping World Sales Representative (130 reviews)
  • General Rv Center Customer Care (50 reviews)
  • General Rv Center Rv Repair (39 reviews)
  • General Rv Center Repair (20 reviews)