PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carmax and Camping World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carmax
Camping World

Carmax and Camping World Overview

Total reviews
1168
3394
Company responses
0
0
Issues resolved
2
27

Camping World was first mentioned on PissedConsumer on Apr 13, 2008 and since then this brand received 3394 reviews. It is 2226 reviews more than Carmax received since Oct 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Camping World customer support team than with Carmax customer service.

Carmax and Camping World Consumer Ratings

Rank
618 out of 5288 in Dealers category
667 out of 5288 in Dealers category
Customer service
387 in category
476 in category
Staff
476 in category
527 in category
Product or Service Quality
434 in category
469 in category

According to consumer ratings and reviews, Carmax ranks 49 points higher in the Dealers category than Camping World. People gave Carmax 1.7 stars for Customer service criterion in Dealers category and it is 1407 points higher than the worst rated brand in this category. At the same time, Camping World was rated 1.4 stars for Customer service criterion in this category and it is 1318 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Carmax has a higher rating than Camping World. Regarding Product or Service Quality criterion, consumers gave Carmax 1.7 stars and it is 76% greater than other in category. Camping World however was rated 1.6 stars and it is 74% greater than other in category.

Carmax and Camping World Rating Details

Customer service
1.7 (289 reviews)
1.4 (1741 reviews)
Reviewer's quote

...Carmax tries to accomodate you to maintain good customer service, but the product that they sell is not very good. My next step is to call Chrysler Jeep Customer Service..

Jasmine

...the Camping World Technical Help Line, who set me up for a next day appointment at Albuquerque Camping World (ALB), where I was met with the absolute worst customer service experience, and the rudest employees, of my life. I have a separate detailed accounting of it here on Google, should anyone be interested....

Grady M
Staff
1.9 (253 reviews)
1.6 (1666 reviews)
Reviewer's quote

...retired staff sargent shunnarah U. S army..

suheil s

...The sales staff cunoodled and came up with a sway bar and some other CRAP to put on my van. I live about an hour away in the country. 7 miles away from home, my van starts smoking and losing power...

Treavor
Product or Service Quality
1.7 (247 reviews)
1.6 (1400 reviews)
Reviewer's quote

I would like to inform you all of the horrible customer service I received from the business manager at the Tallahassee location. I spoke with the office there to cancel my warranty. He was ok, but seemed unsure of the knowledge he was giving me, as if he were very new to the job...

DeAmbreus J

...rchased a 2017 Montana 5th wheel that developed a hydraulic leak on an slideout cylinder that also saturated the liner on the bottom of the camper, I told the service writer and manager not to splice the bottom liner or patch pieces into it. If the warranty won't cover it to please call me and I will see what I can do ...

Claus

Carmax and Camping World Pros and Cons

Pros
  • Variety of cars
  • Selection of cars
  • Friendly
  • Pleasant salesman
  • Sales person
  • Location
Cons
  • Customer service
  • Car histories
  • Service manager
  • Customer service
  • Service department
  • Service

Carmax and Camping World Most Positive Reviews

Top rated reviews
5

This is a pretty old thread, but just for giggles I will contribute my thoughts.

You're dealing with an industry that,...

5

took my rv in for a quote to get fixed, little damage nothing major. took seven weeks to get a estimate. going on nine...

Carmax and Camping World Most Critical Reviews

Lowest rated reviews
1

AFTER MIS REPRESENTING A CAR THAT WAS SOLD TO ME AS HAVING FEATURES THAT IT DID NOT. I WAS TOLD THAT THE MONIES PAID FR...

1

had apointment aug 6 too replace rear stablizer jacks have full warrenty never contacted warrenty company till aug 20...

Carmax and Camping World Latest Reviews

Recent published reviews
1

I bought a 2014 Corolla with lo miles and the CarMax dealer in king of Prussia inspected it but when i took it to my...

Read all 1168 reviews
1

Improper installation of new Slide out seals. Bottom seal where cut to shot. Letting moisture in with sidle closed . The...

Read all 3394 reviews

Carmax and Camping World Products and Services

Most reviewed product and services
  • Carmax Repair (63 reviews)
  • Carmax Customer Care (47 reviews)
  • Carmax Oil Change (38 reviews)
  • Camping World Rv Repair (564 reviews)
  • Camping World Customer Care (435 reviews)
  • Camping World Sales Representative (130 reviews)