PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carmax and Camping World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carmax
Camping World

Carmax and Camping World Overview

Total reviews 1189 3508
Company responses 0 0
Issues resolved 2 31

Carmax and Camping World Consumer Ratings

Rank
716 out of 4446 in Dealers category
714 out of 4446 in Dealers category
Customer service
432 in category
533 in category
Product or Service Quality
498 in category
522 in category
Website
518 in category
579 in category
Location
524 in category
556 in category

Carmax and Camping World Rating Details

Customer service
1.7 (300 reviews)
1.4 (1815 reviews)
Reviewer's quote

...Carmax tries to accomodate you to maintain good customer service, but the product that they sell is not very good. My next step is to call Chrysler Jeep Customer Service..

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customer Service Said they did not deal with that type of issue and sent me to technical and then i got a message saying technical it was closed so that didnt help me much. at least they shouldve known it was closed and told me that. I am a new RVer and I have not had much luck or confidence in...

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Product or Service Quality
1.6 (260 reviews)
1.6 (1468 reviews)
Reviewer's quote

The sales part is great, but the service department has always and still is the poorest excuse for a service department I have ever seen. I grew up in dealerships, so I know how good service is supposed to be. They have had my car for over 2 weeks, and I have had to deal with 4 different staff, but...

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...Don't use Camping World service for your RV. It's a joke!..

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Website
2.6 (239 reviews)
2.4 (1282 reviews)
Reviewer's quote

...AND when you look on their website, where it says contact us theres nothing listed!..

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...No better way than to have this on the BBB website, so it does not get deleted. BBB and Call your Local News hold them responsible..

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Location
2.7 (238 reviews)
2.6 (1200 reviews)
Reviewer's quote

I would like to inform you all of the horrible customer service I received from the business manager at the Tallahassee location. I spoke with the office there to cancel my warranty. He was ok, but seemed unsure of the knowledge he was giving me, as if he were very new to the job...

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...Location was closing and wanted to finalize all sales. They PROMISED they would replace my cracked grey tank at my site. They found this during their "inspection"...

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Carmax and Camping World Pros and Cons

Pros
  • Variety of cars
  • Selection of cars
  • Nice showroom
  • Pleasant salesman
  • Sales person
  • Location
Cons
  • Customer service
  • Car histories
  • Service manager
  • Customer service
  • Service department
  • Service

Carmax and Camping World Most Positive Reviews

Top rated reviews
5

This is a pretty old thread, but just for giggles I will contribute my thoughts.

You're dealing with an industry that,...

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5

Very disappointed in the service dept.at camping world Nashville.where do i start.crack in shower when purchased ...

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5

My son financed a car from car max in Augusta ga 3/5/15 for $13.550.dollars after taxes and finance charges the car ...

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5

took my rv in for a quote to get fixed, little damage nothing major. took seven weeks to get a estimate. going on nine...

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Carmax and Camping World Most Critical Reviews

Lowest rated reviews
1

AFTER MIS REPRESENTING A CAR THAT WAS SOLD TO ME AS HAVING FEATURES THAT IT DID NOT. I WAS TOLD THAT THE MONIES PAID FR...

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1

E mail with our salesperson

No one there to date has ever offered to negotiate price and quiet honestly, I wouldn't wa...

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1

We walked in to a carmax lot referred by a coworker. We fell in love with a 2009 Honda civic with 113000 miles under...

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1

had apointment aug 6 too replace rear stablizer jacks have full warrenty never contacted warrenty company till aug 20...

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Carmax and Camping World Latest Reviews

Recent published reviews
No votes

Hello, I have gotten behind on my account payments, I will be bringing my account up to date within the next few days. T...

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1.1

Purchased a used motor home. We were test drove, when we got back to the lot the sales man told us to get out so he coul...

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1.9

I have bought 2 cars from Carmax. The sales part is great, but the service department has always and still is the...

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1

They had my camper for two months for microwave warranty work. After two months I took it back. Nothing had been done...

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Carmax and Camping World Products and Services

Most reviewed product and services
  • Carmax Repair (64 reviews)
  • Carmax Customer Care (47 reviews)
  • Carmax Oil Change (38 reviews)
  • Camping World Rv Repair (565 reviews)
  • Camping World Customer Care (441 reviews)
  • Camping World Sales Representative (131 reviews)