PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Camping World and Carmax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Camping World
Carmax

Camping World and Carmax Overview

Total reviews
3379
1165
Company responses
0
0
Issues resolved
27
2

Camping World was first mentioned on PissedConsumer on Apr 13, 2008 and since then this brand received 3379 reviews. It is 2214 reviews more than Carmax received since Oct 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Camping World customer support team than with Carmax customer service.

Camping World and Carmax Consumer Ratings

Rank
661 out of 5344 in Dealers category
614 out of 5344 in Dealers category
Customer service
468 in category
381 in category
Staff
520 in category
470 in category
Product or Service Quality
462 in category
427 in category

According to consumer ratings and reviews, Carmax ranks 47 points higher in the Dealers category than Camping World. People gave Camping World 1.4 stars for Customer service criterion in Dealers category and it is 1286 points higher than the worst rated brand in this category. At the same time, Carmax was rated 1.7 stars for Customer service criterion in this category and it is 1373 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Carmax has a higher rating than Camping World. Regarding Product or Service Quality criterion, consumers gave Camping World 1.6 stars and it is 74% greater than other in category. Carmax however was rated 1.7 stars and it is 76% greater than other in category.

Camping World and Carmax Rating Details

Customer service
1.4 (1732 reviews)
1.7 (287 reviews)
Reviewer's quote

...Customer pays for pre delivery inspection...

Jacilyn

I would like to inform you all of the horrible customer service I received from the business manager at the Tallahassee location. I spoke with the office there to cancel my warranty. He was ok, but seemed unsure of the knowledge he was giving me, as if he were very new to the job...

DeAmbreus J
Staff
1.6 (1660 reviews)
1.9 (252 reviews)
Reviewer's quote

...Thank You to the staff of Camping World..

Jeannette S

...retired staff sargent shunnarah U. S army..

suheil s
Product or Service Quality
1.6 (1393 reviews)
1.7 (246 reviews)
Reviewer's quote

Was looking at used Motor home online on Their website. I made contact via the phone and was advised someone would contact me. A short time later Geo contacted me. We talked all day about the motorhome and he answered all questions I had. We made an agreement that my wife and I would come see it on...

PissedConsumer1718098

They had a great training program in Service and Sales. But all that changed when Austin Ligon retired as CEO and Tom Folliard took over. Then they got rid of all the great mechanics, did away with the complete inspection program, provided cheap tools for the mechanics and hired mechanics they...

PissedConsumer1563279

Camping World and Carmax Pros and Cons

Pros
  • Pleasant salesman
  • Sales person
  • Location
  • Friendly
  • Ease of the process
  • Variety of cars
Cons
  • Customer service
  • Service department
  • Service
  • Customer service
  • Car histories
  • Service manager

Camping World and Carmax Most Positive Reviews

Top rated reviews
5

took my rv in for a quote to get fixed, little damage nothing major. took seven weeks to get a estimate. going on nine...

5

This is a pretty old thread, but just for giggles I will contribute my thoughts.

You're dealing with an industry that,...

Camping World and Carmax Most Critical Reviews

Lowest rated reviews
1

had apointment aug 6 too replace rear stablizer jacks have full warrenty never contacted warrenty company till aug 20...

1

AFTER MIS REPRESENTING A CAR THAT WAS SOLD TO ME AS HAVING FEATURES THAT IT DID NOT. I WAS TOLD THAT THE MONIES PAID FR...

Camping World and Carmax Latest Reviews

Recent published reviews
1

Service department is terrible in Jackson, MS. Two trips to Camping World and quarter rounds and batten strips still...

Read all 3379 reviews
1

They will ruin your credit by continuing to apply for loans even if you tell them you already purchased elsewhere!

Read all 1165 reviews

Camping World and Carmax Products and Services

Most reviewed product and services
  • Camping World Rv Repair (563 reviews)
  • Camping World Customer Care (429 reviews)
  • Camping World Sales Representative (130 reviews)
  • Carmax Repair (62 reviews)
  • Carmax Customer Care (47 reviews)
  • Carmax Oil Change (38 reviews)